Technical After-Sales Automotive(English) Protected Categories

2 settimane fa


Roma, Italia ADECCO ITALIA S.p.A. A tempo pieno

Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations. We are looking for highly motivated individuals for the role of: Technical After-Sales Automotive (English Language) - Protected Category The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing. Activities:

  • Management and analysis of technical support tickets (1st level help desk).
  • Support in the implementation of practices to improve the operational efficiency of processes.
  • Review of warranty claims.
  • Ongoing interface with dealers in the field and remotely.
  • Creation and review of monthly reports.
  • Creation and management of team performance and process reports.
Requirements:
  • Previous experience in the automotive/motorcycle industry.
  • Mandatory knowledge of English language (at least B2).
  • Knowledge of automotive components (related to engine; injections; electrical components).
  • Knowledge of technical documentation.
  • Good knowledge of the English language.
Contract:
  • Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience.
  • Working tools.
Place of work: Smart Working La ricerca è rivolta a persone tutelate dalla legge 68 del 12 marzo 1999: collocamento mirato delle persone con disabilità e categorie protette. Professional Solutions srl è un datore di lavoro di pari opportunità che sostiene la diversità e l'inclusione. Disponibilità oraria: Full Time #J-18808-Ljbffr

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