German-Speaking Customer Service Agent
13 minuti fa
Overview Position: Customer Support Representative (German Speaker) Location: Lisbon, Portugal Start Date: Flexible Employment Type: Full-time | Fixed-term contract (1 year) About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction. You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs). Key Responsibilities Provide timely and effective customer support through multiple channels Diagnose and resolve technical and account-related issues Ensure a high level of customer satisfaction by delivering a positive experience Work towards individual and team performance targets Requirements Native-level German (minimum C1) and fluency in English Previous experience in customer support (preferably 12+ months in a contact center) Familiarity with BPO KPIs (C-SAT, NPS, SLAs) Strong communication and problem-solving skills Technical troubleshooting knowledge is a plus What We Offer Competitive salary package: approx. €21,800 gross/year Fixed weekday schedule (Monday to Friday, 9 AM to 6 PM) Performance and language bonuses Health and life insurance (includes family plan) Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonus Support with local registration and accommodation Initial training provided and opportunities for career development How To Apply If you're ready to join a dynamic team and contribute to creating a positive customer experience, we'd love to hear from you. Apply today to take the next step in your career. #J-18808-Ljbffr
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Bolzano, Italia Velenosi & Meredith Consulting A tempo pienoGerman Back Office Agent — Relocate Abroad, Remote RolesEUR ***************German back office agent - Relocation AbroadBolzano, Autonomous Province of Bolzano – South Tyrol, ItalyAbout the job German back office agent - Relocation AbroadJob Opportunity: German-Speaking Content Moderator and Customer Support Roles AbroadWe are currently hiring...
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Bolzano, Italia Altro A tempo pienoGerman Back Office Agent — Relocate Abroad, Remote RolesEUR 10.000 - 30.000German back office agent - Relocation AbroadBolzano, Autonomous Province of Bolzano – South Tyrol, ItalyAbout the job German back office agent - Relocation AbroadJob Opportunity: German-Speaking Content Moderator and Customer Support Roles AbroadWe are currently hiring...
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German-Speaking Customer Service Agent
5 giorni fa
Bolzano, Italia Altro A tempo pienoOverview Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be...
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German-Speaking Customer Service Agent
7 giorni fa
Bolzano, Italia Altro A tempo pienoOverviewPosition:Customer Support Representative (German Speaker) Location:Lisbon, Portugal Start Date:Flexible Employment Type:Full-time | Fixed-term contract (1 year) About The RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform. In this role, you will be responsible...
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German-Speaking Customer Service Agent
19 minuti fa
Bolzano, Italia Aethercore A tempo pienoOverviewPosition:Customer Support Representative (German Speaker)Location:Lisbon, PortugalStart Date:FlexibleEmployment Type:Full-time | Fixed-term contract (1 year)About The RoleWe are looking for a motivated and detail-orientedCustomer Support Representativeto join our support team for a leading streaming platform.In this role, you will be responsible for...
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Bolzano, Italia Altro A tempo pienoOverview Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform.In this role, you will be...
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German Customer Service Specialist
2 settimane fa
bolzano, Italia LJ Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
6 minuti fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
17 minuti fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
1 settimana fa
Bolzano, Italia LJ Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January 2026 Position Overview We are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. This...
