KERING EYEWEAR EMEA Customer Service Ambassador

3 settimane fa

Roma, Italia Kering A tempo pieno

About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner. Your opportunity We are currently seeking a Customer Service Ambassador French speaker to join our corporate team in Padova Headquarter. As EMEA Customer Service Ambassador, you will be part of a B2B environment and make the difference by ensuring an excellent service to our customers, attending their needs as order taking, queries, questions, and solving their complaints through different communication channels (telephone, Email, chat, web) in order to provide a high and efficient level of service and maximizing business opportunities/Kering brands’ portfolio. How you will contribute Ordering flow management, from order acquisition to order entry in compliance with agreed trade terms Handling customer inquiries using different communication channels Researching information using available sources Managing and solving customer complaints Identifying and escalating priority issues Providing customers with product and service information Monitoring customer requests and queries Mapping interactions’ information according to standard operating procedures Creating new business opportunities through a proactive approach Who you are Bachelor / Master's degree (preference: Languages / Translation and Cultural Mediation) Native speaker or equivalent (level C2) French Additional knowledge of German, Spanish or Portuguese is a plus Please note that English and Italian are mandatory Ability to work within fast growing environments and contribute to build a new organization Work experience in a B2B customer service environment Good working knowledge of Office Package (Excel, Power Point, Word) Plus: experience with CRM and SAP tools Plus: knowledge of sales principles and methods Plus: knowledge of order-to-cash flows Excellent verbal and written communication skills Customer-oriented Passion and enthusiasm Curiosity and innovation Problem solving Focus on results Team player Why work with us? This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background . Regular Supply Chain europe - Italy - NOVARA Regular Supply Chain europe - Italy - NOVARA Student (Fixed Term) (Trainee) Supply Chain europe - Italy - MILANO Student (Fixed Term) (Trainee) Supply Chain europe - Italy - MILANO Regular Supply Chain europe - Italy - MILANO Regular Supply Chain europe - Italy - VIGONZA #J-18808-Ljbffr

  • KERING EYEWEAR Stagiaire

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • KERING EYEWEAR ICT Service Desk Specialist

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    KERING EYEWEAR ICT Service Desk Specialist KERING EYEWEAR ICT Service Desk Specialist About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast...

  • KERING EYEWEAR Global PR Director

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we...

  • KERING EYEWEAR Stagiaire Demand Planning

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    KERING EYEWEAR Stagiaire Demand Planning KERING EYEWEAR Stagiaire Demand Planning About usKering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast...

  • KERING EYEWEAR Senior HR Admin Specialist

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    KERING EYEWEAR Senior HR Admin Specialist KERING EYEWEAR Senior HR Admin Specialist About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast...

  • KERING EYEWEAR CAD Designer

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • KERING EYEWEAR Junior Demand Planner

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • KERING EYEWEAR CAD CAM Specialist

    2 settimane fa

    Roma, Italia Kering A tempo pieno

    About usTrenti is a part of Kering Eyewear, the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry...

  • KERING EYEWEAR Brand Specialist

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About UsKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we...

  • KERING EYEWEAR IT Linux Specialist

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • KERING EYEWEAR IT SAP Engineer

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About UsKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • KERING EYEWEAR Facilities Specialist

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we...

  • BOTTEGA VENETA EMEA Retail and Business Analysis Intern

    3 settimane fa

    Roma, Italia Kering A tempo pieno

    BOTTEGA VENETA EMEA Retail and Business Analysis Intern BOTTEGA VENETA EMEA Retail and Business Analysis Intern Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with...

  • KERING OPERATIONS Control Tower Analyst

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    About usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction, providing worldwide coordination of our products’ distribution, together with a flawless after sales service. As...

  • POMELLATO CRM Manager EMEA

    2 settimane fa

    Roma, Italia Kering A tempo pieno

    About usPomellato is the first global luxury Italian fashion fine jewelry, unconventional, colorful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the...

  • BOTTEGA VENETA Corporate

    2 settimane fa

    Roma, Italia Kering A tempo pieno

    Siamo attualmente alla ricerca di un/a Corporate & Retail Support Service Specialist, basato/a a Montebello Vicentino (VI). Riportando al Corporate & Retail Support Services Coordinator, il candidato sarà il punto di riferimento prevalentemente per l'area Administration & Finance e gestirà le attività riguardanti richieste, segnalazioni e suggerimenti....

  • KERING OPERATIONS Worldwide Ecommerce Operations Project Manager

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    KERING OPERATIONS Worldwide Ecommerce Operations Project Manager KERING OPERATIONS Worldwide Ecommerce Operations Project Manager About usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Supply Chain and Logistics function services lie at the heart of our customers’...

  • KERING OPERATIONS Global WMS Solution Manager

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    KERING OPERATIONS Global WMS Solution Manager KERING OPERATIONS Global WMS Solution Manager About usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction, providing worldwide...

  • GUCCI Client Advisor

    4 settimane fa

    Roma, Italia Kering SA A tempo pieno

    GUCCI Client Advisor (m/f/d) page is loaded GUCCI Client Advisor (m/f/d) Apply locations PARNDORF time type Full time posted on Posted 30+ Days Ago job requisition id R126444 Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years,...

  • BOTTEGA VENETA EMEA Head of Architecture and Store Facility

    4 settimane fa

    Roma, Italia Kering A tempo pieno

    BOTTEGA VENETA EMEA Head of Architecture and Store Facility BOTTEGA VENETA EMEA Head of Architecture and Store Facility About usBottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An...