Director, Customer Account Manager

6 giorni fa

Roma, Italia Insight A tempo pieno

Role Overview
A seasoned account leader skilled in cultivating relationships with C‑suite clients, driving solution sales, and overseeing integrated teams to promote the comprehensive Insight portfolio within large corporates and enterprises across single‑geo and multi‑geo regions. Collaborates strategically with clients, orchestrates key stakeholders, and leads integrated account teams to facilitate transformative business outcomes.
Key Responsibilities
Develop and execute strategic account plans aligned with client priorities and Insight’s growth objectives.
Build and maintain strong, trusted relationships with C‑suite executives, influencing strategic decisions and long‑term partnerships.
Drive integrated solution sales across the full Insight portfolio, leveraging cross‑selling and upselling opportunities to exceed revenue and margin targets.
Lead and coordinate integrated account teams to deliver client‑focused solutions, aligning internal stakeholders to maximize impact.
Maintain a dynamic sales pipeline, ensuring accurate forecasting and identifying expansion opportunities across single‑geo and multi‑geo regions.
Analyze market trends, client business models, and industry insights to identify growth opportunities and create compelling value propositions.
Act as a trusted advisor, challenging the status quo and recommending innovative solutions tailored to client needs.
Collaborate with senior leadership to define account strategies, mitigate risks, and optimize client engagement.
Requirements
Proven experience in strategic account management or solution sales, ideally in IT services or technology solutions.
Strong track record of developing C‑suite relationships and delivering high‑value, enterprise‑scale deals.
Exceptional commercial acumen and ability to build business cases, value propositions, and long‑term growth strategies.
Experience leading integrated teams and orchestrating complex multi‑stakeholder initiatives.
Strong analytical, negotiation, and problem‑solving skills, with a strategic mindset.
Excellent communication skills, capable of influencing decision‑makers and presenting to executive audiences.
Comfortable managing accounts across single‑geo and multi‑geo regions.
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