Business Manager per Contact Center in Outsourcing

Trovato in: Jooble IT O C2 - 2 settimane fa


Italia Call2Net S.P.A. A tempo pieno

Stiamo ricercando per la nostra sede di Roma una/un Business Manager, con comprovata esperienza in Contact center, da inserire con contratto diretto.

Il Manager si occuperà di:

  • coordinamento del personale operativo e dello staff per la gestione delle commesse e del Sito;
  • pianificazione di tutte le attività di Sito;
  • monitoraggio costante dello stato di avanzamento dei lavori per assicurare i corretti risultati di produzione;
  • misurazione delle prestazioni di Sito utilizzando sistemi, indicatori, strumenti e tecniche appropriate;
  • implementazione e gestione delle modifiche necessarie per raggiungere i risultati di commesse e di Sito;
  • gestione delle comunicazioni verso il team, figure aziendali e committenti esterni (Clienti).
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