Fintech Customer Service Specialist

7 giorni fa


Campagna SA, Italia Buscojobs A tempo pieno 1.100 €

Project : Mobile Operator

Location : Athens Greece (Remote)

Relocation Package :

  • 2 weeks of hotel accommodation
  • Flight ticket (within the EU)
  • Airport pickup
  • Real estate agency fee covered

Language Requirements :

  • Italian : C2 Level (Fluent)
  • English : B2 Level (Intermediate)

Salary :

  • Base Salary : 1100 EUR Monthly (paid over 14 months)
  • Performance Bonus : Up to 240 EUR monthly based on performance

Working Schedule :

  • Monday to Sunday 09 : 00 AM - 09 : 00 PM (shifts within these hours)
  • 40 hours / week

About the Role :

Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role you will handle customer inquiries, provide troubleshooting support, and offer exceptional service ensuring customer satisfaction in every interaction.

Key Responsibilities :

  • Respond to customer queries via phone, email, and chat
  • Assist customers in troubleshooting issues with mobile services
  • Provide solutions in a timely and efficient manner
  • Follow up with customers to ensure satisfaction

Requirements :

  • Fluency in Italian (C2 level)
  • B2 proficiency in English
  • Good communication and interpersonal skills
  • Basic computer literacy

Benefits :

  • Health Care and additional discounts
  • Comprehensive Training : 2 weeks of training with certified instructors
  • Career Development : Opportunities for professional growth
  • Free online Greek language courses
  • Social Initiatives : Participate in community and corporate responsibility events
  • Modern Workspaces : Enjoy state-of-the-art facilities with relaxing break areas
  • Join a Diversity-focused Great Place to Work Certified company

Hiring Process :

  • Application Review
  • Language Online Tests
  • Client Interview

Documents Accepted :

  • EU Citizenship
  • Full-purpose & Specific-purpose Work Permit Card
  • Certificate of Protection (refugees)

Start your journey with us today and help customers resolve their issues while enjoying a flexible remote role in beautiful Greece Apply now

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