Business Support Advisor

2 settimane fa

Genova, Italia RINA A tempo pieno

Posting Date: 25 Sep 2024

City: Genova

Location: Genova, IT, 16129

Contract Type: Permanent

Division: Consulting Planning, Monitoring & Business Support

Level of experience: Junior

RINA is currently recruiting for a Business Support Advisor to join its office in Genoa (Italy) within the Consulting Planning, Monitoring & Business Support Division.

Mission
A Business Support Advisor is essential in ensuring smooth operations through efficient management of administrative tasks. From formatting and organizing key documents to managing suppliers’ data and supporting project documentation, this role is pivotal in maintaining seamless business functions and high internal customer satisfaction.

Key Accountabilities

General Secretariat: formatting and recording proposals, reports, letters, and various documentation

Documentation Support for Tenders and QOHSE

Maintenance Tickets: entering tickets for maintenance requests

Supplier Qualification Management: sending emails with forms, checking received forms, and forwarding to the corporate service for supplier inclusion

Customer Data Management in CRM: entering customer records in the CRM system

RDA and ODA Management:

Entering productive RDAs and releasing ODAs from framework contracts

Entering non-productive RDAs

Documentation Preparation for Visas: preparing documents for passport visas and document validation at consulates

Travel Management: managing travel arrangements for consultants

Internal Training Courses Management

CRM Data Cleaning

Document Control for Projects

Education
High School Diploma/GED in Business Administration Finance Management

Qualifications

Previous experience in business support, customer service, or a related field

Excellent organizational and management skills

Attention to detail and precision

Excellent interpersonal and communication skills

Fluency in Italian and a good level of English are required

Competencies

CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction

EARN TRUST - Take everyone's opinion into account and remain open to diversity

PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model

MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions

PIONEER CHANGE - Actively embrace change and benefit from the new circumstances

BUILD NETWORK - Forge trust relationships, across departments, and outside the organization

MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint

ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way

THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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