Product Technical Specialist
3 settimane fa
Responsabilità:
- Fornisce risposte/soluzioni a domande tecniche.
- Crea, mantiene e aggiorna i PB Master per fornire le informazioni più recenti sui problemi aperti ai team di Supporto Tecnico e Assistenza sul Campo.
- Rappresenta la Qualità per supportare i mercati fornendo feedback tecnici approfonditi per le riunioni con marchi, concessionari, importatori e clienti.
- Prepara e presenta feedback tecnici dettagliati sui miglioramenti del prodotto e sui problemi aperti in occasione di conferenze di aggiornamento tecnico regolari.
- Organizza il richiamo di parti difettose presso i partner per indagini sulle cause principali.
- Identifica i problemi emergenti dal campo, raccoglie informazioni di supporto, consolida e segnala.
- Supporta le Pubblicazioni tecniche con conoscenze ed esperienze specifiche del prodotto, assistendo nello sviluppo dei manuali di servizio e dell'operatore.
- Supporta l'organizzazione dei ricambi con la conoscenza del prodotto e il supporto tecnico per le parti.
- Laurea o titolo equivalente in Ingegneria o Diploma Tecnico (Meccanico, Elettrico e affini).
- Background tecnico con esperienza in attività di assistenza tecnica o ingegneria.
- Approccio logico e rigoroso alla risoluzione dei problemi.
- Capacità di lavorare in team.
- Buona conoscenza della lingua inglese.
- Disponibilità a trasferte.
Orario di lavoro: orario giornaliero (7,50-12 e 13-17)
La parte economica e la tipologia contrattuale sarà concordata in sede di colloquio. Inserimento diretto in azienda.
Annuncio rivolto a candidati di ambo i generi (D. Lgs 198/2006).
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