Junior Systems Administrator

2 settimane fa

Siena SI, Italia Gruppo MAASI A tempo pieno

Position details

  • Main location: Siena (on-site)
  • Employment type: Apprenticeship (Full-time)
  • Working days/hours: Monday to Friday, 40 hours

Main responsibilities:
what you will do

  • Provide first-line technical support for ITOT systems.
  • Collaborate with specialist technicians from third-party companies during maintenance and upgrade activities.
  • Contribute to resolving issues related to data quality, system configuration, and access to regulated production resources.
  • Perform routine software maintenance for automated systems in pharmaceutical production environments (GxP):
    • Administer user accounts for business applications and automation systems.
    • Conduct periodic account audits and generate access status reports.
    • Manage accounts for machines and equipment not integrated into centralised systems.
    • Regularly verify backups for non-centralised machines and equipment.
    • Manually execute backups for offline machines and equipment.
    • Perform privileged actions not available to standard process users.
    • Verify consistency and synchronise time settings for offline systems.
  • Support the updating of service and technical documentation.
  • Work responsibly and safely, adhering to client quality guidelines and manuals, both ITOT-specific and general.
  • Accurately track activities within the designated ticketing system.
  • Document adverse events and failures in line with client operating procedures.
  • Actively contribute to enhancing customer satisfaction.

Essential requirements:
must-have skills

  • Strong passion and curiosity for the IT sector.
  • Excellent attention to detail.
  • Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity tools (MS Office, Google Docs).
  • Basic understanding of operating systems and distributed directory environments.
  • Strong interpersonal and communication skills.
  • Ability to thrive in dynamic environments and projects, collaborating effectively within multidisciplinary teams.
  • A proactive problem-solver with a self-driven approach to learning.
  • Basic proficiency in the English language.
  • Ability to work both independently and as part of a team.
  • Secondary education diploma, preferably in a technical or scientific discipline.

What We Offer

  • Competitive compensation package, including welfare benefits, commissions, and additional perks.
  • Opportunity to work with a top-tier consultancy in the Life Sciences sector.
  • Ability to make a meaningful impact on business growth.
  • Supportive and collaborative work environment.
  • Performance-based incentives and professional development programs.
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