Junior Systems Administrator

3 mesi fa

Siena, Italia Maasi Enterprises Ltd A tempo pieno

MAASI Enterprises is seeking a Junior Systems Administrator to manage user accounts and permissions for computerised automation systems (ITOT) in a pharmaceutical setting.
The successful candidate will oversee system operations, manage and conduct regular reviews of the user base, and ensure optimal system efficiency through proactive monitoring.
This is a great opportunity to enter the Life Sciences consultancy sector and embark on a promising career.
Main responsibilities:
What you will do:Provide first-line technical support for ITOT systems.Collaborate with specialist technicians from third-party companies during maintenance and upgrade activities.Contribute to resolving issues related to data quality, system configuration, and access to regulated production resources.Perform routine software maintenance for automated systems in pharmaceutical production environments (GxP):Administer user accounts for business applications and automation systems.Conduct periodic account audits and generate access status reports.Manage accounts for machines and equipment not integrated into centralised systems.Regularly verify backups for non-centralised machines and equipment.Manually execute backups for offline machines and equipment.Perform privileged actions not available to standard process users.Verify consistency and synchronise time settings for offline systems.Support the updating of service and technical documentation.Work responsibly and safely, adhering to client quality guidelines and manuals, both ITOT-specific and general.Accurately track activities within the designated ticketing system.Document adverse events and failures in line with client operating procedures.Actively contribute to enhancing customer satisfaction.Essential requirements:
Must-have skills:Strong passion and curiosity for the IT sector.Excellent attention to detail.Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity tools (MS Office, Google Docs).Basic understanding of operating systems and distributed directory environments.Strong interpersonal and communication skills.Ability to thrive in dynamic environments and projects, collaborating effectively within multidisciplinary teams.A proactive problem-solver with a self-driven approach to learning.Basic proficiency in the English language.Ability to work both independently and as part of a team.Secondary education diploma, preferably in a technical or scientific discipline.Nice to have:Vaccinated against tetanus-pertussis and meningococcus (A, C, W, Y, B) — vaccination will still be required according to health protocols.Foundational knowledge of project management methodologies.Basic understanding of industrial production processes.Familiarity with programming and database interaction.Strong skills in recording and documenting completed tasks.Ability to create detailed technical documentation, including technical reports and intervention logs.What We Offer:Competitive compensation package, including welfare benefits, commissions, and additional perks.Opportunity to work with a top-tier consultancy in the Life Sciences sector.Ability to make a meaningful impact on business growth.Supportive and collaborative work environment.Performance-based incentives and professional development programs.Rewarding:A salary pack that matches your responsibilities, a growth plan, and attractive bonuses based on results.
Trainings:Internal and external trainings specifically selected based on your aptitudes and talent.
A set of benefits, services, and affiliations on top of the profession's health insurance.
We're Humans:We're a Company of human beings, before anything else. You'll never be "just a number" here.

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