Junior Systems Administrator

2 mesi fa

Siena, Italia Massimi Sistemi S.r.l. A tempo pieno

MAASI Enterprises is seeking a Junior Systems Administrator to manage user accounts and permissions for computerized automation systems (ITOT) in a pharmaceutical setting.

The successful candidate will oversee system operations, manage and conduct regular reviews of the user base, and ensure optimal system efficiency through proactive monitoring.

This is a great opportunity to enter the Life Sciences consultancy sector and embark on a promising career.

Main responsibilities:
What you will do:
  • Provide first-line technical support for ITOT systems.
  • Collaborate with specialist technicians from third-party companies during maintenance and upgrade activities.
  • Contribute to resolving issues related to data quality, system configuration, and access to regulated production resources.
  • Perform routine software maintenance for automated systems in pharmaceutical production environments (GxP):
  • Administer user accounts for business applications and automation systems.
  • Conduct periodic account audits and generate access status reports.
  • Manage accounts for machines and equipment not integrated into centralized systems.
  • Regularly verify backups for non-centralized machines and equipment.
  • Manually execute backups for offline machines and equipment.
  • Perform privileged actions not available to standard process users.
  • Verify consistency and synchronize time settings for offline systems.
  • Support the updating of service and technical documentation.
  • Work responsibly and safely, adhering to client quality guidelines and manuals, both ITOT-specific and general.
  • Accurately track activities within the designated ticketing system.
  • Document adverse events and failures in line with client operating procedures.
  • Actively contribute to enhancing customer satisfaction.
Essential requirements:
Must-have skills:
  • Strong passion and curiosity for the IT sector.
  • Excellent attention to detail.
  • Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity tools (MS Office, Google Docs).
  • Basic understanding of operating systems and distributed directory environments.
  • Strong interpersonal and communication skills.
  • Ability to thrive in dynamic environments and projects, collaborating effectively within multidisciplinary teams.
  • A proactive problem-solver with a self-driven approach to learning.
  • Basic proficiency in the English language.
  • Ability to work both independently and as part of a team.
  • Secondary education diploma, preferably in a technical or scientific discipline.
Nice to have:
  • Vaccinated against tetanus-pertussis and meningococcus (A, C, W, Y, B) — vaccination will still be required according to health protocols.
  • Foundational knowledge of project management methodologies.
  • Basic understanding of industrial production processes.
  • Familiarity with programming and database interaction.
  • Strong skills in recording and documenting completed tasks.
  • Ability to create detailed technical documentation, including technical reports and intervention logs.
What We Offer:
  • Competitive compensation package, including welfare benefits, commissions, and additional perks.
  • Opportunity to work with a top-tier consultancy in the Life Sciences sector.
  • Ability to make a meaningful impact on business growth.
  • Supportive and collaborative work environment.
  • Performance-based incentives and professional development programs.
Rewarding:

A salary pack that matches your responsibilities, a growth plan, and attractive bonuses based on results.

Trainings:

Internal and external trainings specifically selected based on your aptitudes and talent.

A set of benefits, services, and affiliations on top of the profession's health insurance.

We're Humans:

We're a company of human beings, before anything else. You'll never be "just a number" here.

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