Customer Success Manager- Emea
4 settimane fa
About us Siemens Digital Industries Software - Transform the everyday. Meet the team - Video Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Please visit About the Role We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions. This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel. Deliver above‐benchmark satisfaction at key adoption milestones and through annual health checks. Accelerate time‐to‐value - Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio. Champion profitable outcomes - Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices. Ensure feedback loops to improve products, services, and processes. Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams, account teams, and local organisations. Qualifications Proven experience in Customer Success Management with a strong track record of managing strategic relationships at executive level within large enterprise organisations. Excellent verbal and written English and Italian; knowledge of any other European languages would be highly desirable. Proven customer management skills with international, large, Enterprise accounts, ideally within the industrial software sector (aerospace and defence, automotive, industrial manufacturing, digital manufacturing). Ability to analyse complex situations, develop associated action plans and lead teams to achieve key objectives. Creative, resourceful, detail‐oriented, and highly organised. Exceptional executive‐level communication, presentation and interpersonal skills. Passion for driving business value to customers through software development and new technology. We are Siemens A collection of over 377,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow Benefits We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.
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Manager, Customer Success
6 giorni fa
Milano, Italia Macchinari E Impiantistica A tempo pienoJob Family: SoftwareReq ID:About usSiemens Digital Industries Software - Transform the everyday.Let's make the difference together!Meet the team - VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries.Formula 1 cars, skyscrapers, ships, space...
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Manager, Customer Success
7 giorni fa
Milano, Italia Siemens Ag A tempo pienoJob Family:SoftwareReq ID:About usSiemens Digital Industries Software - Transform the everyday.Let's make the difference together!Meet the team -VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries.Formula 1 cars, skyscrapers, ships, space...
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Manager, Customer Success
1 settimana fa
Milano, Italia Macchinari E Impiantistica A tempo pienoJob Family:SoftwareReq ID:******About us Siemens Digital Industries Software - Transform the everyday.Let's make the difference together!Meet the team -VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries.Formula 1 cars, skyscrapers, ships,...
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Emea Customer Success Leader – Enterprise Saas Growth
1 settimana fa
Milano, Italia Siemens Ag A tempo pienoA leading technology company is seeking a Manager of Customer Success in Milan to lead a team across the EMEA region.You will drive customer value and adoption of their SaaS portfolio, inspiring your team to deliver exceptional experiences.The ideal candidate will have a proven track record in B2B SaaS, strong leadership and communication skills, along with...
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EMEA Customer Success Leader
4 settimane fa
Milano, Italia Siemens AG A tempo pienoA leading technology company is seeking a Manager of Customer Success in Milan to lead a team across the EMEA region. You will drive customer value and adoption of their SaaS portfolio, inspiring your team to deliver exceptional experiences. The ideal candidate will have a proven track record in B2B SaaS, strong leadership and communication skills, along...
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Manager, Customer Success
2 settimane fa
Milano, Lombardia, Italia Siemens Digital Industries Software A tempo pienoAbout UsSiemens Digital Industries Software - Transform the everyday.Let's make the difference togetherMeet the team -VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and...
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Customer Success Manager
7 giorni fa
Via Milano, Italia Siemens Mobility A tempo pienoSiemens Digital Industries Software - Transform the everyday.Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being...
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Customer Success Manager
6 giorni fa
milano, Italia Siemens Digital Industries Software A tempo pienoAbout UsSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle...
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EMEA Enterprise SaaS Customer Success Manager
3 settimane fa
Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan is seeking a Customer Success Manager to engage with enterprise customers and drive business value. Responsibilities include ensuring customer satisfaction, advocating for customers, and managing strategic relationships. Successful candidates will have proven experience in Customer Success Management, excellent...
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EMEA Enterprise SaaS Customer Success Manager
3 settimane fa
Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan is seeking a Customer Success Manager to engage with enterprise customers and drive business value. Responsibilities include ensuring customer satisfaction, advocating for customers, and managing strategic relationships. Successful candidates will have proven experience in Customer Success Management, excellent...
