Customer Success Manager
5 giorni fa
Siemens Digital Industries Software - Transform the everyday.Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development.We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions.This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel.Key Areas of Responsibility:Drive customer satisfaction - Deeply understand each customer’s objectives and act as a trusted advisor. Deliver above-benchmark satisfaction at key adoption milestones and through annual health checks.Ensure verified value outcomes - Make sure customers adopt our products and realize measurable business value. Challenge customers to stay focused on outcomes and avoid unnecessary complexity. Define, drive, and demonstrate the value delivered, while identifying opportunities for continuous improvement.Accelerate time-to-value - Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio.Secure expansion and renewal - Identify upsell and cross-sell opportunities by understanding your customer’s business. Work closely with sales to ensure successful renewals.Champion profitable outcomes - Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices.Lead cross‑functional collaboration - Act as a customer advocate across Siemens. Ensure feedback loops to improve products, services, and processes. Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams,
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Customer Success Manager
5 giorni fa
Via Milano, Italia LHH A tempo pienoPer innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase.Responsibilities- Gestire un portafoglio di clienti,...
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Senior AI Customer Success Manager
1 giorno fa
Via Milano, Italia indigo.ai A tempo pienoJoin to apply for the Senior AI Customer Success Manager role at indigo.ai.indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e‑commerce to evolve...
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milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips...
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Milano, Italia Evolved Success A tempo pienoCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
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Customer Success Manager
1 settimana fa
Milano, Italia HAYS A tempo pienoCustomer Success Manager, IT, IOT **La tua nuova azienda** Per una realtà IT, focalizzata sulla vendita di soluzioni Hardware e Software per il mondo Fashion, Retail, Automotive e Manufacturing siamo alla ricerca di un Customer Success Manager. **Il tuo nuovo ruolo** Il Customer Success Manager sarà responsabile della creazione e dello sviluppo delle...
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Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
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Technical Customer Success Manager
3 giorni fa
Via Milano, Italia fiskaly A tempo pienoTechnical Customer Success Manager (E-Invoicing) & Poland
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EMEA Enterprise SaaS Customer Success Manager
5 giorni fa
Via Milano, Italia Siemens Mobility A tempo pienoA leading technology company in Milan is seeking a Customer Success Manager to engage with enterprise customers and drive business value. Responsibilities include ensuring customer satisfaction, advocating for customers, and managing strategic relationships. Successful candidates will have proven experience in Customer Success Management, excellent...
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Customer Success Manager
5 giorni fa
Via Milano, Italia Goodhabitz A tempo pienoOverviewCatch the GoodHabitz Sparkle!We are GoodHabitz, an international EdTech company with our headquarters in Eindhoven. We’re on a mission to make learning accessible, engaging, and fun for everyone. As fun as binge-watching your favorite series, scrolling through your newsfeed, or watching your team score that winning goal.How do we make this...
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Customer Success Manager
4 settimane fa
Milano, Italia Page Personnel Italia SPA A tempo pieno- Soluzioni software per la digitalizzazione dei processi di acquisto - Customer Success Manager Azienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le...
