Senior Solutions Consultant

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery , offering AI-driven search and merchandising
• Content , offering a headless CMS
• Engagement , offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant , you would be one of the trusted advisors of our high-energy, high-performance global sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy to find the best possible solution for each prospect or client.

We strive to lay strong foundations in our sales cycles to establish a long-term partnership between Bloomreach and our customers. The role will be supporting the Italy & Southern Europe region , and we're looking for real 'self-starters' who can help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.

Location: Italy

Responsibilities:

• Act as the Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity
• Supporting the Sales team with (tailored) product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on the Bloomreach Engagement & CDP products
• Executing the full pre-sales process (discovery, strategy, demo engagement, deep dives/Proof of Concepts, and progress reporting)
• Driving the technical solution in Proof of Concept and Demonstration situations, acting as coordinator between the development team and the customer or partner when needed
• Translating customer and partner requirements into (technical) solutions
• Acting as an industry & showcase expert for partners, customers, and prospects
• Participate as a leading team member in answering RFPs and RFIs (in cooperation with Sales and other Bloomreach Engagement specialists)

Who You Are:

• You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills.
• You leave people with the impression that you are really listening to them and understand their problem.

The Ideal Candidate:

• Has a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• Enjoys working in a fast-paced sales environment with lots of challenges
• Enjoys engaging with marketers, software engineers, business analysts, and IT, and can confidently and succinctly identify and create working solutions to their individual challenges
• Is a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, especially discovery, solution design, delivery scoping, and deliverable (RFP, RFI, etc.) submissions
• Has experience selling into accounts as a part of a sophisticated Pre-sales Consulting or Sales Engineering team.
• Has domain knowledge of two or more of the following: SaaS, CDP, APIs, Marketing Automation, Direct Marketing, Data Warehouse, BI, ETL, Marketing Analytics or Programming (even just HTML).
• Has a BA/BS degree
• Has 3-5+ years of technology pre-sales experience
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI
• Has development experience in Java, JavaScript, and web technologies
• Has expertise with HTML, CSS, JS and an understanding of SPA frameworks
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Guide customers and prospects in the architecture and implementation of their use cases
• A strong understanding of the digital marketing/advertising landscape, as well as the ability to simply and succinctly explain complex concepts
• Ability to effectively work and communicate remotely, and travel to customer sites for demos and meetings when necessary
• Has industry experience in retail, e-commerce, marketplace, DTC brands, or CPG.
• We would be thrilled if you have prior experience working with CDPs or Data companies
• Have experience selling Cloud-based or SaaS adtech/martech solutions
• Is comfortable presenting on technical subjects, including to non-technical audiences - this role will involve working with both business users as well as technical users
• Can pick up knowledge about new technologies, industries, and products quickly
• Has outstanding communication and presentation skills (spoken and written)
• Is a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, including Request for Proposals (RFP) submissions, discovery, and delivery
• Is fluent in Italian (Mother Tongue) and English

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
• Everyone gets to participate in the company's success through the company performance bonus.
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote