Guest Services Manager
2 settimane fa
The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service to our guests that goes above and beyond their expectations. Qualifications: Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred. Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred. Working knowledge of US cash handling procedures and foreign exchange required. Must be willing to work onboard. #J-18808-Ljbffr
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Agent-guest Services
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 23107288 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica...
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Agent-guest Services
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Номер вакансии** 23209093 **Категория работы** Rooms & Guest Services Operations **Рез.** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Città Metropolitana di Milano, Italy УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...
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Guest Service Agent
3 giorni fa
Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pienoGUEST SERVICE AGENT INTERN **MAIN RESPONSIBILITIES**: - Welcome guests - Support the LS Manager and its team in administrative tasks - Support in managing guest requests in person and / or by phone - Learn to use sales techniques by offering services to the customer and interpreting his requests - Manage excellent relationships with colleagues from various...
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Guest Service Agent
4 settimane fa
Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pienoGUEST SERVICE AGENT INTERN **MAIN RESPONSIBILITIES**: - Welcome guests - Support the LS Manager and its team in administrative tasks - Support in managing guest requests in person and / or by phone - Learn to use sales techniques by offering services to the customer and interpreting his requests - Manage excellent relationships with colleagues from various...
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Assistant Guest Relation Manager
4 settimane fa
Milano, Italia HR Search A tempo pienoLa HR Search, società specializzata nella ricerca e selezione di profili manageriali in campo alberghiero, ricerca per proprio cliente: Assistant Guest Relation Manager per prestigioso Hotel 5* Milano (#8549) **Si Richiede**: - Esperienza pregressa in Hotel. - Conoscenza lingua Inglese. - Ottime capacità di comunicazione generale. - Competenze...
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Guest Service Agent
6 giorni fa
Milano, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Business Palace in the heart of Milan.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing...
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Guest Service Agent
1 settimana fa
Milano, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information...
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Agent-guest Services
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Número de Empleo** 23209093 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Città Metropolitana di Milano, Italy VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...
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2023 - Guest Service Agent - Milano
1 mese fa
Milano, Italia STARHOTELS S.P.A. A tempo pieno**Starhotels** is looking for a **Guest Service Agent** to become part of the front office team in **Milan**. As Guest Service Agent you will be the first point of contact for our Guests and, therefore, will be expected to perform the following tasks to the highest standards: - Perform all check-in and check-out activities as well as other related tasks -...
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Agent-guest Services
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Numéro de l'Emploi** 23209093 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Città Metropolitana di Milano, Italy AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Gérer...
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Front Office Manager
7 giorni fa
Milano, Italia Russotti Gestioni Hotels S.p.A. A tempo pieno**Job Summary**: We are looking for our **Milan Marriott Hotel** for a pleasant, organized and friendly **Front Office Manager** to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will be extremely important for improving...
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Front Office Manager
4 settimane fa
Milano, Italia Russotti Gestioni Hotels S.p.A. A tempo pienoWe are looking for our **Milan Marriott Hotel** for a pleasant, organized and friendly **Front Office Manager** to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will be extremely important for improving customer experience and...
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Front Office Manager
4 settimane fa
Milano, Italia Russottigestionihotels A tempo pienoBusiness unit Front Office Sedi Italia/Milano Job Summary: We are looking for our Milan Marriott Hotel for a pleasant, organized and friendly Front Office Manager to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will...
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Front Office Manager
7 giorni fa
Milano, Italia Russottigestionihotels A tempo pienoBusiness unit Front Office Sedi Italia/Milano We are looking for our Milan Marriott Hotel for a pleasant, organized and friendly Front Office Manager to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will be extremely...
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Front Office Manager
2 settimane fa
Milano, Italia Russotti Gestioni Hotels S.P.A. A tempo pienoJob Summary: We are looking for our Milan Marriott Hotel for a pleasant, organized and friendly Front Office Manager to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will be extremely important for improving customer experience...
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Front Office Manager
2 settimane fa
Milano, Italia Russottigestionihotels A tempo pienoBusiness unitFront OfficeSediItalia/MilanoJob Summary:We are looking for ourMilan Marriott Hotelfor a pleasant, organized and friendlyFront Office Managerto join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office.As the front-line-employee, your role will be extremely...
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General Services Manager Italy
2 settimane fa
Milano, Italia Cushman & Wakefield A tempo pienoJob Title General Services Manager ItalyJob Description Summary Job Description We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building Institute), built...
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General Services Manager Italy
1 settimana fa
Milano, Italia Cushman & Wakefield A tempo pienoJob Title Facility and Office Services Manager ItalyJob Description Summary Job Description We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building...
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Delivery Manager
4 settimane fa
Milano, Italia Kelly Services A tempo pieno**Dettagli** **Pubblicazione** - 16-05-2023**Retribuzione** - €0.00 - €1.00 all' anno**Località** - Milano**Tipologia** - A Tempo Indeterminato**Settore** - Information Technology**Referenze** - BBBH597491**Descrizione dell'offerta** Kelly Services SpA, per software house che opera nel mondo banking e insurance, cerca DELIVERY MANAGER La risorsa...
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Guest Service Agent
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 22220391 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica...
