CRM Manager
4 settimane fa
Our client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy. They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication. Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM strategy. MISSIONS Plan and execute CRM campaigns (build the marketing calendar, write creative briefs, oversee campaign execution, ensure database quality, and guarantee consistency across channels) Analyze and optimize performance (track KPIs, monitor results, run A/B tests, and recommend improvements) Coordinate internal and external stakeholders, including agency management Manage and enhance the loyalty program PROFILE Master's degree (Marketing, Digital, Business, or equivalent) 2–3 years' experience in CRM, loyalty, or marketing automation, ideally within retail, fashion, beauty, or luxury Strong command of Klaviyo is a strong asset Excellent analytical and segmentation skills with a data-driven mindset Customer-centric approach with solid commercial awareness Excellent writing skills and aesthetic sensitivity aligned with a premium brand universe Fluent in English and Italian Soft Skills Highly organized and detail-oriented Team player with strong collaboration capabilities Analytical and performance-driven Strong interest in fashion, femininity, and the brand's identity MORE Start: Mid-January Duration: 4 months, full-time Location: Bergamo J-18808-Ljbffr
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CRM Manager
4 settimane fa
Bergamo, Italia Altro A tempo pienoCRM Manager - Web & RetailOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy.They are looking for a CRM Manager to oversee all customer communication and drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
4 settimane fa
Bergamo, Italia Collective.work A tempo pienoCRM Manager - Web & Retail Our client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy. They are looking for a CRM Manager to oversee all customer communication and drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
4 settimane fa
Bergamo, Italia Altro A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy.They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication.Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
4 settimane fa
Bergamo, Italia Collective A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy. They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication. Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
4 settimane fa
Bergamo, Italia Collective A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy. They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication. Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
4 settimane fa
Bergamo, Italia Collective A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy. They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication. Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
3 giorni fa
Bergamo, Lombardia, Italia a-82ac-4f4c-a6b2-5eb6545b4923 A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy.They are now looking for a CRM Manager (Web & Retail) to oversee all customer communication.Your mission: drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Manager
3 giorni fa
Bergamo, Lombardia, Italia Collective A tempo pienoOur client, a fashion retailer, is undergoing major transformations in its CRM processes to strengthen its customer relationship strategy.They are now looking for aCRM Manager (Web & Retail)to oversee all customer communication.Your mission:drive customer engagement, increase loyalty, and grow customer lifetime value through a seamless omnichannel CRM...
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CRM Team Lead
4 settimane fa
Bergamo, Italia Collective A tempo pienoA renowned fashion retailer based in Bergamo is seeking a CRM Manager to enhance customer engagement and retention through an omnichannel strategy. The ideal candidate will promote loyalty programs and perform analytical tasks to improve communications. Must possess strong CRM experience, preferably in the fashion sector, and be fluent in English and...
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Omnichannel CRM Manager — Fashion Retail
4 settimane fa
Bergamo, Italia Collective.work A tempo pienoA leading fashion retailer seeks a CRM Manager in Bergamo to enhance customer relationships and engagement through effective CRM strategies. Responsibilities include planning CRM campaigns, analyzing KPIs, and managing a loyalty program. Candidates should have a Master's degree and 2-3 years of experience in CRM or marketing automation, ideally in retail....
