Italian Speaking Customer Service Agent For Netflix

pItalian Speaking Customer Service Agent For Netflix /p h3About Mercier Consultancy Group /h3 pMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the BPO and technology sectors. We are proud to be the trusted partner for professionals seeking high-impact careers and rewarding international experiences across Europe. /p h3Job Overview /h3 pWe are currently looking for motivated individuals to join our team as an Italian Speaking Customer Service Agent For Netflix position in Greece. If you are passionate about the streaming industry and eager to advance your career while enjoying the Mediterranean lifestyle, this is one of the most exciting Italian-speaking jobs available in the market today. /p h3Key Responsibilities /h3 ulliProvide high-quality support to Netflix users via chat, email, and telephone /liliAssist subscribers with account management, billing inquiries, and streaming connectivity issues /liliEnsure an exceptional customer experience by maintaining deep knowledge of the platform's library and features /liliTroubleshoot technical issues regarding device compatibility and streaming performance /liliAdhere to quality standards and response time metrics within the streaming platforms environment /liliCollaborate with internal teams to elevate complex issues and ensure timely resolution for the user /liliContribute to the positive brand reputation of Netflix through professional and empathetic communication /li /ul h3Requirements /h3 ulliNative or fluent Italian (spoken and written) is mandatory for this role /liliExcellent command of the English language for corporate communication /liliValid EU passport or a valid work permit for Greece /liliStrong passion for streaming platforms and digital entertainment media /liliExcellent problem-solving skills and a customer-centric mindset /liliPrevious experience in a customer-facing role is considered a significant advantage /li /ul h3Benefits /h3 pWhat

We Offer
/p ulliCompetitive Monthly Salary plus 2 extra salaries per year (13th and 14th month pay) /liliMonthly Performance Bonus linked to service quality /liliFully Paid Relocation Package (flight to Greece, airport transfer, and hotel accommodation) /liliIndustry-leading training provided for all successful candidates /liliComprehensive health insurance and wellness benefits /liliProfessional growth opportunities within the competitive industry of streaming platforms /liliSupport with local bureaucracy and registration for all new arrivals /li /ul h3Life in Greece /h3 pEmbarking on one of the many available jobs in Greece offers more than just a career move; it is a lifestyle transformation. Greece is renowned for its world-class climate, stunning coastlines, and a rich historical heritage that provides a vibrant backdrop for your daily life. Living in Greece allows you to experience the perfect balance between professional success and the relaxed, sun-soaked Mediterranean way of life. /p pOur comprehensive relocation package ensures that your transition to Greece is seamless and stress-free, allowing you to focus on your new journey. From world-famous culinary experiences to the warm, welcoming local culture, you will find that relocating to Greece is a decision that yields immense personal and professional rewards. Join our team today and discover why thousands of professionals choose Greece as their ultimate career destination. /p #J-18808-Ljbffr