Specialist Customer Service Advisor
5 giorni fa
Arcaplanet consolida la sua leadership e la sua strategia di crescita con l’apertura di decine di nuovi punti vendita ogni anno su tutto il territorio nazionale, con lo sviluppo del canale on line e di tutte le formule digitali in logica omnichannel integrata e con lo sviluppo dell’offerta di nuovi servizi dedicati ai Pet.
A supporto di tale strategia e con un forte orientamento customer centric, investe nello sviluppo delle professionalità che operano sia nel Retail che nell’Headquarter con l’obiettivo costante di garantire la massima soddisfazione ed un servizio di eccellenza.
Customer Care Specialist
Sarai il primo punto di riferimento per tutti i clienti che si metteranno in contatto con il nostro servizio clienti per informazioni o reclami;
Rappresenterai l’Azienda nei confronti dei clienti attraverso diversi canali chat, telefono, e-mail;
Ti occuperai di fornire supporto su tematiche relative alla logistica (mancata consegna, ritardi) e amministrative (difficoltà di registrazione sul sito, pagamento on line)
Diploma superiore;
Breve esperienza in ambito customer service;
Offriamo un ambiente molto dinamico e flessibile in un’azienda leader, in costante crescita e con un mercato in forte evoluzione;
Smart working.
Siamo attenti al pianeta, alle nostre persone e ai nostri amici animali.
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