Credit Controller EMEA

2 settimane fa

Italia K2 Partnering Solutions Ltd A tempo pieno

Our credit collections team is responsible for processing all activities related to debt collection for the company. This role is of fundamental importance because you will be interacting closely with K2’s clients to ensure all collections are properly audited. It is important that you are comfortable being a confident communicator that can handle difficult conversations with tact and yet be firm while representing K2.

The primary role of the Credit Controller EMEA involves dealing with the most complex markets and clients on the timely collection of all invoices.

Responsibilities

  • Chase overdue payments, escalating response in accordance with established processes.
  • Issue monthly invoices to all clients and review portal billing when required.
  • Process accounting receivables and incoming payments in compliance with financial policies and procedures, allocating daily payments received into GBP, EUR, SEK, NOK, CZK, and USD accounts to customer accounts in SAP.
  • Reconcile assigned accounts on the receivable ledger to ensure that all payments are accounted for and properly posted, issuing customer statements as required.
  • Open new AR accounts and review credit of new customer creditworthiness using Creditsafe via online applications or on request of the sales team.
  • Forecast client payment for cash flow purposes.
  • Attend fortnightly EMEA Cash Collection meetings and provide DSO updates.
  • Establish relationships with clients' Accounts Payable departments.
  • Deal with various queries received into the shared email box & escalate issues as necessary.
  • Mentor junior colleagues.
  • Work closely with the Sales & Business Operations team to ensure accurate communication.
  • Proactively identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies.
  • Perform ad-hoc duties and project work as directed by the line manager.

Requirements & Skills

  • Proven success in all aspects of debtor management and cash receipting.
  • Excellent written and verbal communication skills.
  • Superb phone presence.
  • An innate sense of urgency and a positive can-do attitude.
  • Adept at organization and time management.
  • Ability to think strategically and connect the dots.
  • Fluency in English (Italian and other European languages are a plus).
  • CIMA partially qualified is a plus.
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