![Duo Milan Porta Nuova, Tribute Portfolio](https://media.trabajo.org/img/noimg.jpg)
Reservatons & Events Agent
1 settimana fa
Role:
Reservation & Events Agent
Property:
Duo Milan Porta Nuova, Tribute Portfolio
Company Profile
Duo Milan Porta Nuova, Tribute Portfolio is a 4-star, 239 rooms, including 11 suites, all completely renovated with bright colours and unexpected details.
In addition, the Hotel has a Bistrot with Italian and international cuisine, a Bar and a Courtyard for informal meetings or relaxing breaks, a fully equipped fitness centre and 5 meeting rooms.
The property is part of Marriott International which is the world's largest hotel brand and Westmont Hospitality Group.We are looking for a Reservations & Events Agent.
Main tasks
- Organize internal events and promote cultural activities in line with the Brand.
- Ensure groups and events are booked and converted in line with the hotel's strategy.
- Prepare all relevant BEO paperwork and ensure that all the information are communicated to the other departments.
- Organize all the aspects of the Groups and Events processes, from the contract to preevent logistics.
- On site events management, post event followsup and billing.
- Maximize customer satisfaction in order to ensure return of business.
- In charge of individual and group bookings and assist the reservations team.
What we are looking for:
- Service focused personality is essential and guestoriented approach.
- Previous experience in a similar role is an asset.
- Strong interpersonal and problemsolving abilities and the ability to lead by example.
- Great communication skills.
- Excellent level of written and spoken Italian and English.
- Knowledge of Marriott Standards or other international brands.
- Knowledge of PMS Opera.
- Good Excel skills and experience of Outlook and Word
- Previous experience of at least 1 year is required.
We are looking for enthusiastic individuals who possess the right attitude and passion to join our team and delight our guests.
Contratto di lavoro:
Tempo pieno
Benefit:
- Buoni pasto
- Supporto allo sviluppo professionale
Orario:
- Dal lunedì al venerdì
- Orario flessibile
- Turni
- Turno diurno
- Turno notturno
- Weekend
Tipi di retribuzione supplementare:
- Quattordicesima
- Tredicesima
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