Lavori attuali relativi a Guest Service Agent - Milano, Lombardia - Starhotels S.P.A.

  • Guest Services Specialist

    2 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a vital role in ensuring that every guest feels welcomed and valued during their stay. Role Overview The Guest Experience Agent is tasked with managing guest interactions before and during their...

  • Guest Services Specialist

    3 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a vital role in ensuring that every guest feels welcomed and valued during their stay. Role Overview The Guest Experience Agent is tasked with managing guest interactions before and during their...

  • Guest Services Specialist

    2 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a crucial role in shaping the guest's journey from the moment they consider staying with us to their departure. Role Overview The Guest Experience Agent is tasked with managing pre-arrival...

  • Guest Services Specialist

    4 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a crucial role in shaping the guest's journey from the moment they consider staying with us to their departure. Role Overview The Guest Experience Agent is tasked with managing pre-arrival...


  • Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    Guest Experience AgentAt Hyatt Corporation, we are seeking a skilled Guest Experience Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from pre-arrival to departure.Main Responsibilities:Provide warm and personalized greetings to guests, ensuring a seamless check-in...


  • Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a Guest Experience Agent, you will play a pivotal role in enhancing the guest journey from the moment they express interest in our hotel until their departure. Key Responsibilities Greet guests...


  • Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a Guest Experience Agent, you will play a pivotal role in enhancing the guest journey from the moment they express interest in our hotel until their departure. Key Responsibilities Greet guests...


  • Milano, Lombardia, Italia Marriott International A tempo pieno

    About Casa BreraCasa Brera is a luxury lifestyle hotel located in the heart of Milan, offering a unique and authentic experience for its guests. As a Guest Experience Agent, you will be part of a team that crafts memorable moments for our guests, connecting them with the local heritage and culture.Job SummaryWe are seeking a highly skilled and enthusiastic...

  • Guest Services Specialist

    2 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a pivotal role in shaping the guest journey from the moment they consider staying with us. Position Overview Our esteemed hotel, located in a prime area, offers a luxurious experience that...

  • Guest Services Specialist

    3 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a pivotal role in shaping the guest journey from the moment they consider staying with us. Position Overview Our esteemed hotel, located in a prime area, offers a luxurious experience that...

  • Guest Services Specialist

    2 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT Park Hyatt Milano is a prestigious 5-star luxury hotel situated in a prime location, providing exceptional service and an unforgettable experience for our guests. As a Guest Experience Agent, your primary responsibility will be to manage guests' pre-arrival communications and enhance their experiences during their stay, ensuring...

  • Guest Services Specialist

    3 settimane fa


    Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    GUEST EXPERIENCE AGENT Park Hyatt Milano is a prestigious 5-star luxury hotel situated in a prime location, providing exceptional service and an unforgettable experience for our guests. As a Guest Experience Agent, your primary responsibility will be to manage guests' pre-arrival communications and enhance their experiences during their stay, ensuring...


  • Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Experience Agent to join our team at Park Hyatt Milano. As a Guest Experience Agent, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesWelcome guests in a friendly, prompt, and professional...


  • Milano, Lombardia, Italia Hyatt Corporation A tempo pieno

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Experience Agent to join our team at Park Hyatt Milano. As a Guest Experience Agent, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesWelcome guests in a friendly, prompt, and professional...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Comply with our customer service...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Job Summary:We are seeking a highly skilled Guest Service Line Representative to join our team at Meliá Hotels International. As a key member of our hotel operations team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Provide personalized service to guests, anticipating...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Customer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Agent, you will play a vital role in ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our customer service team, you will be responsible for delivering exceptional service to our guests through our telephone line.Key ResponsibilitiesCustomer Service: Comply with our customer service strategy by efficiently...

  • Guest Communication Agent

    2 settimane fa


    Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job SummaryArmani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and communication.Main ResponsibilitiesGuest Communication: Respond to guest inquiries and requests in a timely and professional manner.Phone and Email...

  • Guest Communication Agent

    2 settimane fa


    Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job SummaryArmani Hotel Milano is seeking a skilled Guest Communication Agent to join our Lifestyle Department. As a key member of our team, you will be responsible for providing exceptional guest service and communication.Main ResponsibilitiesGuest Communication: Respond to guest inquiries and requests in a timely and professional manner.Phone and Email...

Guest Service Agent

3 mesi fa


Milano, Lombardia, Italia Starhotels S.P.A. A tempo pieno

Join Starhotels and be part of the Front Office team at one of our Hotels located in the vibrant city of Milan.

You can choose from the following hotels: Anderson Hotel, Ritz Hotel, Business Palace Hotel, Rosa Grand Hotel. If you have a preference for a specific hotel, please mention it in your cover letter.

As a Guest Service Agent, you will be the initial point of contact for our guests, crafting unforgettable experiences during their arrival, stay, and departure.


Your responsibilities include:
- Being the welcoming face that promptly addresses guest inquiries and offers information and assistance.
- Managing check-in, check-out procedures along with other relevant tasks.
- Effectively handling guest messages and requests.
- Keeping updated on hotel services, guest requirements, and special events.
- Ensuring compliance with lobby and Front Desk standards and safety measures.
- Following policies and procedures while using front-of-house equipment and property management systems.

Go above and beyond by demonstrating:
- A unique personality and a genuine passion for the hospitality industry.
- Proficiency with Opera PMS to ensure smooth operations.
- Outstanding communication skills.
- Ability to predict and address challenges with finesse in resolving complaints.
- Dedication to providing top-notch customer service.
- Impeccable grooming standards.
- Flexibility in handling various work situations.
- Enthusiasm for both individual and team tasks.
- Expertise in the local area to enhance guest experiences.
Embrace global diversity by being fluent in:
- Italian
- English
- Additional languages are a plus
Embrace growth opportunities with:
- Exciting prospects for career advancement.
- An attractive compensation package based on your expertise.
- The opportunity to be part of an ambitious and supportive organization.

Join us to shape your exceptional career. Submit your application and let's create unforgettable memories together.