Parts & Services Area Manager Campania & South-east
1 settimana fa
Ariston Group has about 8,000 employees, representative offices in 43 countries, 25 production sites and 26 research and development centers in 5 continents.
Ariston Group is listed on Euronext Milan since November 2021.Ariston Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems.
The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems.The Group offers a full range of products, solutions and services mainly under the global brands Ariston and ELCO, and operates under iconic local brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Chromagen, Racold as well as Thermowatt and Ecoflam in the component and burner business.
The role, reporting to the
Parts & Services Director Italy, will be responsible for the following activities:
- Management, monitoring and improvement of the quality and efficiency of the external service centers
- Define and implement client fidelity strategies leveraging on service centers to monitor the lifecycle of our products
- Define and implement long term service contracts and clients' maintenance programs
- Scouting and analysis of new business opportunities in collaboration with the Sales Area Manager
- Development of activities aimed to increase the installed park and the services sold
- Recruitment of new installers in collaboration with the Service Centers
- Increase the Parts & Services turnover of the reference area
- Maintain and increase the service level of the Service Centers in the area of responsibility
- Guarantee the homogeneity of service logics within the area of competence
- 5 years of experience in similar roles gained in the semidurable goods industry
Good communication skills, strong results and business orientation, initiative and organization will complete the profile.
Location:
Campania, Puglia or Abruzzo
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
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