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Customer Relations
1 settimana fa
Description
AVIS BUDGET GROUP è la multinazionale leader mondiale nel mercato del noleggio auto a breve termine che opera in Italia attraverso 5 leading brands: Avis, Budget, Maggiore, Amico Blu, Morini. L'azienda opera attraverso le stazioni di noleggio, presenti negli aeroporti del territorio nazionale ed in centro città. I nostri team forniscono un servizio al di sopra delle aspettative, ponendo al centro la soddisfazione del cliente e la promozione dei nostri Brands.
Siamo determinati ad essere la migliore azienda di noleggio veicoli al mondo. Insieme.
Per i nostri uffici di Peschiera Borromeo , siamo alla ricerca di due Customer Relations & Reservations Agents da inserire con orario full time o part-time 20h/settimana per i nostri Brands Amico Blu e Morini.
Principali mansioni :
Gestione prenotazioni Supporto al cliente via telefono, mail, chat Supporto alle filiali nella gestione pratiche: contrattualistica, rimborsi, preventivi, note di credito, cambio intestazione, fatture Aggiornamento e invio documentazione sulle disponibilità dei veicoli Gestione reclami/contestazioni inviate dal clienteChi stiamo cercando :
Esperienza pregressa di almeno un anno nel settore customer service Capacità organizzative, problem solving, gestione dello stress, affidabilità e capacità relazionali Disponibilità a lavorare su turni di 20 o 40 ore settimanali (i nostri uffici sono aperti dal lunedì al venerdì dalle 8 alle 20 e il sabato dalle 8 alle 19)Cosa offriamo:
Contratto diretto di lavoro a tempo determinato di sei mesi Ticket Restaurants Livello C1, CCNL AutonoleggioAvis Budget Group è un datore di lavoro per le pari opportunità. Tutti i candidati qualificati verranno presi in considerazione indipendentemente dalla provenienza, orientamento religioso, sessuale, identità di genere o disabilità.
#POST
Peschiera BorromeoMilanoItalyR
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