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control room specialist
3 mesi fa
La figura si occuperà di:
- Rilevare proattivamente potenziali anomalie/disservizi rilevati dal monitoraggio o segnalati dai clienti al fine di attivare tutte le azioni necessarie per la risoluzione immediata degli stessi
- Monitoraggio proattivo delle applicazioni e dei servizi
- Monitoraggio procedure orsyp
- Monitoraggio e gestione Infrastruttura (configurazioni base)
- Gestione degli incidenti e delle change relativi alle componenti applicative
- Gestione delle Applicazioni per attività di trouble shooting secondo procedure standard
• Gestione e monitoraggio processi di chiusura concorso Lotto, 10eLotto, Millionday
- Gestione e supporto attività di prossimità/Data Center (per esempio esecuzione backup su nastro)
- Attività di assistenza ai punti vendita (sostituzione badge) e ai rivenditori a distanza
- Datacenter attività di prossimità (e.g. tape backup)
- Monitoraggio e gestione di allarmi di tipo applicativo sui sistemi Linux e Windows mediante procedure operative
Requisiti:
- Microsoft Office
- Buona conoscenza della lingua inglese (scritta e parlata)
- Conoscenze di base dei sistemi operativi server (Windows / UX)
- Conoscenze di base/ esperienze maturate su strumenti di monitoraggio (per esempio Solarwinds, Kibana) e su Jira come strumento di ticketing
Sede lavoro: Roma, zona Piramide.
Orario di lavoro: su turni H24 7 giorni su 7
Inquadramento: 2° livello del CCNL Commercio / EDR
Tipologia di inserimento: si offre iniziale contratto a tempo determinato in somministrazione di 6 mesi con possibilità di proroghe.
Il presente annuncio è rivolto a candidati di entrambi i sessi, i quali possono consultare l'informativa sul trattamento dei dati personali (art. 13 del Reg. UE 2016/679) su Umana S.p.A. è un'Agenzia per il Lavoro - Aut. Min. Lav. Prot. n SG del 13/12/2004
Operiamo nel rispetto delle diversità e con impegno nel favorire equità e pari opportunità, praticando e valorizzando l'inclusione. Il presente annuncio è rivolto senza forma di discriminazione alcuna a tutti i soggetti. L'eventuale declinazione di genere nei termini utilizzati nell'annuncio è da riferirsi comunque a candidati e candidate di ambo i sessi. Le candidature presentate non devono contenere dati relativi allo stato di salute, informazioni relative all'origine etnica, ad opinioni politiche o religiose, all'orientamento sessuale o legate allo stato di famiglia e alle responsabilità familiari. Su è possibile consultare l'informativa sul trattamento dei dati personali (art. 13 del Reg. UE 2016/679).% % %%protective%%