Deputy Manager Customer Experience and Sales

4 settimane fa


Padova, Veneto, Italia PVH Corp. A tempo pieno

Design Your Future at PVH

Deputy Manager Customer Experience and Sales - Tommy Hilfiger Padova

Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.

The Team

Reporting to the Store Manager, the Deputy Manager Customer Experience & Sales ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback.

The Position

  • Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
  • Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.
  • Train and coach the team on standards, including customer service, product placement, and efficient time management.
  • Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives.
  • Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture.
  • Provide continuous feedback to the team, fostering their professional development and addressing performance concerns.
  • Facilitate effective communication by conducting regular briefings and training sessions on products, customer relationship management (CRM), and company updates.
  • Oversee CRM activities to achieve retention, upgrading, and prospect conversion targets.
  • Collaborate with other teams to allocate duties effectively, ensuring a seamless operation within the store.
  • Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement.
  • Provide recommendations for action based on the analysis of sales performance.

The Ideal Candidate

  • University Degree in Economics or related studies
  • At least 5 years' experience in similar role within structured environment
  • Highly developed business acumen
  • Ability to take a 'big picture' view of a situation
  • Good communication and collaboration skills and abilities
  • Highly detail oriented and organized in work
  • High level in local language and in oral as well as written English communication

Be valued.

At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.

  • Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You'll get the freedom to choose the hybrid setup and working hours that benefit you.
  • Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs.
  • Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.
  • Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.



  • Account Manager

    1 mese fa


    Padova, Veneto, Italia Arrow Electronics A tempo pieno

    Position:Account ManagerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships...

  • Account Manager

    1 mese fa


    Padova, Veneto, Italia Arrow Electronics A tempo pieno

    Position:Account ManagerJob Description:Job DescriptionAs Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...

  • Internal Account Manager

    4 settimane fa


    Padova, Veneto, Italia Arrow Electronics A tempo pieno

    Position:Internal Account ManagerJob Description:We are looking for an individual who is passionate about electronics, innovative and enjoys being involved in technology projects that will make life not only different, but better. If you are energetic, self-driven, and have great social skills there is no doubt that we have something exciting to offer you....


  • Padova, Veneto, Italia Arrow Electronics A tempo pieno

    Position:Junior Internal Account ManagerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...


  • Padova, Veneto, Italia Siemens A tempo pieno

    Job Family: Customer ServicesReq ID: 420544We are looking for a Drives Field Service Engineer within the Customer Service Motion Control Unit based in Padua.Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that...


  • Padova, Veneto, Italia Arrow Electronics A tempo pieno

    Position:Solution Field Application EngineerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Most people live in the present. The world of now....


  • Padova, Veneto, Italia GFT Technologies SE A tempo pieno

    Product Marketing Specialist BE THE ONE, BE GFTBring your talent, passion and enthusiasm. Don't miss the opportunity to be part of a young, international, dynamic and advanced team. We work every day to design innovative solutions aimed to help organizations in reducing their time-to-market and shaping the future of the digital business. The product...

  • Sales Support

    1 settimana fa


    Padova, Veneto, Italia GFT Technologies SE A tempo pieno

    GFT Italia è alla ricerca di un/a Sales Support da inserire con contratto a tempo determinato di almeno 6 mesi. La risorsa si occuperà di:Predisporre e creare la reportistica necessaria per monitorare e incentivare l'utilizzo dei sistemi interni Supportare le Client Unit sulle principali attività: Fatturazione Gestione degli Ordini Attività di fine mese...


  • Padova, Veneto, Italia GFT Technologies SE A tempo pieno

    Product Marketing Specialist BE THE ONE, BE GFTBring your talent, passion and enthusiasm. Don't miss the opportunity to be part of a young, international, dynamic and advanced team. We work every day to design innovative solutions aimed to help organizations in reducing their time-to-market and shaping the future of the digital business. The product...

  • Sales Support

    1 settimana fa


    Padova, Veneto, Italia GFT Technologies SE A tempo pieno

    GFT Italia è alla ricerca di un/a Sales Support La risorsa si occuperà di:Predisporre e creare la reportistica necessaria per monitorare e incentivare l'utilizzo dei sistemi interni Supportare le Client Unit sulle principali attività:Gestione degli Ordini Coordinarsi con i clienti interni (Account Manager, Client Service Manager, Project Head, ...)...


  • Padova, Veneto, Italia Page Executive A tempo pieno

    About Our Client Our client is a luxury accessories brand that operates at both national and international levels, offering a premium portfolio. Job Description In accordance with company policies and reporting directly to the CEO, the resource will have the following main responsibilities:Participate in defining the medium and long-term Communication...

  • Team Lead Operations

    1 settimana fa


    Padova, Veneto, Italia Amazon A tempo pieno

    In qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e che le aspettative dei clienti siano soddisfatte, se non superate....


  • Padova, Italia FranSyS Consulting di Francesca Caneva A tempo pieno

    **Sales and Marketing Manager** **Italy, remote** **About** **the Company**:Our Client is a global company that provides glass packaging solutions for various industries, including cosmetics and perfumery, speciality food and beverage and pharmaceuticals. The Specialty Food and Beverage segment provides bottles for wine, liquor and food industry. **The...


  • Padova, Italia EHR Italy A tempo pieno

    Per importante concessionaria di prestigioso brand conosciuto a livello mondiale, stiamo ricercando un/una **CUSTOMER EXPERIENCE MANAGER **per le varie sedi aziendali che verrà ubicato/a nella sede di Padova e si occuperà anche dell'accoglienza e gestione della clientela. In questo ruolo vediamo una persona spigliata, ambiziosa e proattiva, con forti...


  • Padova, Italia SupportYourApp A tempo pieno

    **Are you passionate about Sales and helping clients?** What if you had a chance to be a part of the world's leading SaaS product? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Sales and Account Manager, help clients to find the right solution and dive into tech...


  • Padova, Italia Ehr Italy A tempo pieno

    Dettagli offerta di lavoro Corrispondenza tra il tuoprofilo e i dettagli dell'annuncio.Tipo di contratto Località Descrizione completa della posizione Per importante concessionaria di prestigioso brand conosciuto a livello mondiale, stiamo ricercando un/una CUSTOMER EXPERIENCE MANAGER per le varie sedi aziendali che verrà ubicato/a nella sede di Padova e...

  • Account Manager

    3 settimane fa


    Padova, Italia Arrow Electronics A tempo pieno

    As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the...

  • Sales Specialist

    1 mese fa


    Padova, Italia ABB A tempo pieno

    **Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Sales Engineer

    4 settimane fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our business unit Transformers in Monselice we are looking for a Sales Engineer in order to support the Product Marketing team in their daily activities. Your responsibilities: Support the sales of products/systems/services within a designated market in accordance with strategy;Prepare sales plans using company tools and perform regular status...

  • Sales Engineer

    6 giorni fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our business unit Transformers in Monselice we are looking for a Sales Engineer in order to support the Product Marketing team in their daily activities. Your responsibilities: - Support the sales ofproducts/systems/serviceswithin a designated market in accordance with strategy; - Prepare sales plans using company tools and perform regular status...

  • Sales Engineer

    4 settimane fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our business unit Transformers in Monselice we are looking for a Sales Engineer in order to support the Product Marketing team in their daily activities. Your responsibilities: - Support the sales of products/systems/services within a designated market in accordance with strategy; - Prepare sales plans using company tools and perform regular status...

  • Account Manager

    1 mese fa


    Padova, Italia Arrow Electronics A tempo pieno

    Position:Account ManagerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...


  • Padova, Italia 365 GRADI SRL A tempo pieno

    **SALES REPRESENTATIVE SPAIN** We are currently seeking full time Sales Representatives for an Italian company. The company is focused on the creation and development of automated storage systems specifically for pharmacies. This position will consist of you developing a new market in Spain, with the support of the Sales Manager based in Italy. We are...


  • Padova, Italia Dassault Systèmes A tempo pieno

    We are seeking a dynamic individual to join our international team with the role of Global Partner Sales Manager, focused on managing partnerships and sales activities related to our global simulation portfolio. **Responsibilities**: - Collaborate with partners to build and manage sales pipeline and ensure accurate forecasting. - Provide partners with...


  • Padova, Italia Arrow Electronics A tempo pieno

    We are looking for an individual who is passionate about electronics, innovative and enjoys being involved in technology projects that will make life not only different, but better. If you are energetic, self-driven, and have great social skills there is no doubt that we have something exciting to offer you. Join our company in an exciting job as an Internal...

  • Sales Engineer

    1 mese fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our Business Unit Transformers in Monselice we are looking for a Sales Engineer. Supporting the Sales team and customers throughout the sales process, while developing new and existing business by increasing internal and external knowledge of products and markets. Participating in sales strategy discussions, assigning short- and long-term goals and...

  • Sales Engineer

    6 giorni fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our Business Unit Transformers in Monselice we are looking for a Sales Engineer. Supporting the Sales team and customers throughout the sales process, while developing new and existing business by increasing internal and external knowledge of products and markets. Participating in sales strategy discussions, assigning short- and long-term goals and...

  • Sales Engineer

    3 settimane fa


    Padova, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    For our Business Unit Transformers in Monselice we are looking for a Sales Engineer. Supporting the Sales team and customers throughout the sales process, while developing new and existing business by increasing internal and external knowledge of products and markets.  Participating in sales strategy discussions, assigning short- and long-term goals and...


  • Padova, Italia Superauto S.p.A A tempo pieno

    SUPERAUTO S.P.A. per potenziamento Organico Ricerca: Addetto/a Customer Experience Si inserirà nel team marketing e comunicazione per implementare strategie e dare supporto all’organizzazione. Molteplici saranno le attività oggetto della mansione, dalla gestione del Cliente da remoto all’accoglienza, dall’implementazione di attività legate alla...


  • Padova, Italia Arrow Electronics A tempo pieno

    We are looking for an individual who is passionate about electronics, innovative and enjoys being involved in technology projects that will make life not only different, but better. If you are energetic, self-driven, and have great social skills there is no doubt that we have something exciting to offer you. Join our company in an exciting job as an...


  • Padova, Italia IQVIA A tempo pieno

    On behalf of our Client a global pharmaceutical company, IQVIA is looking for a **Sales Representative** who can join an exciting working environment in a dynamic atmosphere areas in the therapeutic area of **Gynecology**. **WORKING AREA**: **Vicenza, Padova, Treviso** **RESPONSIBILITIES**: - Ensuring the achievement of sales and turnover targets of the...


  • Padova, Italia Mobility And Cooperation Srl (Teachersrise) A tempo pieno

    As we are continuously improving, we are looking for the brightest and most talented individuals like yourself to join our international team and play a critical role in shaping the future of our Erasmus+ teacher training organisation!Sound appealing? Join our team and help us reach 1,000 teachers a year and create the best Erasmus+ experience for them.Join...