Customer Service Representative

4 settimane fa


Italia Sherwin Williams A tempo pieno

POSITION SUMMARY

Based at our Bologna HQ (Italy) you will provide a variety of customer service support and technical guidance to internal and external customers for to the national market.

Tipo di industria per questa offerta
Industria Chimica

Categoria
Vendite - Local / national account

Livello
Impiegato

Numero di posti vacanti
1

Stipendio
Stipendio non disponibili

Titolo di studio minimo
Diploma di Maturità

Esperienza minima
1 anno

Competenze necessarie
B2B, Customer Service, Management, AS400, Oracle, Bologna

Requisiti minimi

RESPONSIBILITIES

-Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders, resolve questions and complaints within span of control.

-Work to ensure all orders received are entered into Oracle by order cut-off time.

-Positive influence on the team and being responsible to arrange backup in case of holiday leave.

-Assist with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.

-Identifiy customer issues that need to be escalated to management in a timely fashion.

-Develop and review correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.

-Build relationships with internal departments to ensure best service to end customer is achieved.

QUALIFICATIONS

-1-2 years of progressive B2B customer service experience,

-Order management experience

-Resolving customer problems and concerns;

-Excellent communication skills,

-Oracle, AS400

-Italian and English

ABOUT US

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive

Eligibility to Work

You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.



  • Italia Sherwin Williams A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market.Tipo di industria per questa offertaIndustria ChimicaCategoriaVendite - Key accountLivelloImpiegatoNumero di posti vacanti1StipendioStipendio non disponibiliTitolo di...


  • Italia Sherwin Williams A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market.Tipo di industria per questa offertaIndustria ChimicaCategoriaVendite - Key accountLivelloImpiegatoNumero di posti vacanti1StipendioStipendio non disponibiliTitolo di...


  • Italia Brivio & Viganò A tempo pieno

    col-wideJob Description:Brivio & Viganò, tra i più dinamici operatori nel settore della logistica alimentare, presente quotidianamente su tutto il territorio nazionale grazie ad un network logistico consolidato, ricerca uno/aStage Customer Service Trasporto GDO - Montopoli (PI)La Risorsa, a riporto dell'ufficio Ordini e Customer Service supporterà le...

  • Sales Representative

    1 settimana fa


    Italia Cargotec Oyj A tempo pieno

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services...

  • Customer Service

    1 settimana fa


    Italia MAW S.p.A. A tempo pieno

    MAW S.p.A. Divisione Search & Selection, Polo di Treviso ricerca per azienda del settore alimentare/industria ricerca una figura di CUSTOMER SERVICE & MARKETING SPECIALIST.La figura selezionata sarà inserita all'interno del dipartimento commerciale e si occuperà di: - Creazione delle presentazioni prodotto al cliente - Inserimento ordini - Gestione dei...


  • Italia Moncler A tempo pieno

    STARTING FROM MARCH | FULL-TIME | 6-MONTHS We are looking for a passionate and engagedWholesale Customer Service Intern to join our Wholesales Customer Service departmentin our Corporate offices in Trebaseleghe (PD)MAIN ACTIVITIES:In this role, you will support the team in the following activities: Management of foreign customers; Management of...


  • Tutta Italia ADECCO ITALIA A tempo pieno

    Per Società sita vicino a Busto Arsizio operante nel settore automobilistico stiamo ricercando un* receptionist e addetta a customer service part time. La risorsa si occuperà di ricevere la clientela, dare informazioni e, in back office, di attività di customer service. Si richiede diploma di scuola superiore di 2 grado, buon utilizzo dei più comuni...

  • Customer Care

    1 settimana fa


    Italia Compunetix, Inc. A tempo pieno

    Chorus Call, Inc. is a leader in worldwide audio and video conferencing, offering a full range of audio and video multipoint teleconferencing services to the international market. Satellite locations include Switzerland, Italy, South Africa, Greece, Australia, Canada, Germany and India. Chorus Call seeks an individual on a temporary basis to manage virtual...


  • Italia DKV EURO SERVICE A tempo pieno

    Up & Cross Selling Representative (m/f/d) - Location: Milano (Italy)Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous...


  • Italia DKV EURO SERVICE A tempo pieno

    Up & Cross Selling Representative (m/f/d) - Location: Milano (Italy)Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous...


  • Italia Mühlbauer Gruppe A tempo pieno

    Your tasks:You will handle software installations of new equipmentIndependent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machinesCarrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenanceImplement software updatesInstallation, configuration and testing of Mühlbauer...


  • Italia Mühlbauer Gruppe A tempo pieno

    Your tasks:You will handle software installations of new equipmentIndependent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machinesCarrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenanceImplement software updatesInstallation, configuration and testing of Mühlbauer...

  • Area Service Manager

    1 settimana fa


    Italia Enex A tempo pieno

    The Area Service Manager will report directly to the Service Manager and will oversee the aftersales services by liaising with suppliers and support centers - as well as with Enex' team - in order to actively resolve product issues. This is a role requires 50% travel (in or outside Italy) and 50% headquarter presence in Treviso.The applicant will be in...


  • Tutta Italia ADECCO ITALIA A tempo pieno

    Adecco Onsite Malpensa seleziona, per realtà cliente aeroportuale personale da avviare all'attività di Customer Service Operator da inserire presso lo scalo di Malpensa.Si richiede:• Diploma preferibilmente con indirizzo linguistico• Fluente conoscenza della lingua inglese e di una seconda lingua straniera• Patente di guida B• Precedente...

  • Inside Sales Specialist

    1 settimana fa


    Italia Silla S.r.L. A tempo pieno

    Are you looking for a job opportunity that engages your sales skills while working in a positive and encouraging office environment? Our business is growing rapidly and we are looking for a talented and motivated Inside sales representative to join our dedicated team and provide the exceptional customer experience that is the true first contact between us...

  • Field Service Technician

    1 settimana fa


    Italia Enapter S.R.L. A tempo pieno

    About Enapter and what we do: Enapter is a rapidly-growing energy technology company with offices in Italy, Germany and Thailand. We develop and produce Anion Exchange Membrane (AEM) electrolysers that enable low-cost green hydrogen production at any scale. Enapter's mission is to make green hydrogen affordable and accessible to all. We are an international...


  • Italia Siemens Gas and Power GmbH & Co. KG A tempo pieno

    As Hands-On Electrical Technician for Service on Small Gas turbines world wide, you will be responsible for the completion and management of maintenance activities of the company's products through performing and supporting on site activities in partnership with the business, customer, and contractors in line with the site programme. How You'll Make an...

  • Service Delivery Manager

    1 settimana fa


    Italia Relex Solutions A tempo pieno

    RELEX Solutions is a profitable hypergrowth company employing over 2,000 people globally. In times of rapidly changing, fragmented consumer demand, new sales and fulfilment channels, and supply chain disruption, RELEX's AI-driven, cloud-based platform helps CPG (Consumer Packaged Goods) brands and retailers move fast and find new ways to meet consumer needs...

  • Retail Sales Associate

    1 settimana fa


    Italia PUMA Gruppe A tempo pieno

    Location: Valmontone, Italy Requisiti:Esperienza nel settore Retail e passione per il brand PUMAPersonalità orientata al cliente, amichevole e affidabileCapacità di lavorare in team e ottime abilità comunicativeCapacità di fornire un servizio clienti di alta qualità e di apprendimento rapidoBuona conoscenza dei programmi informatici MS e della lingua...


  • Italia PUMA Gruppe A tempo pieno

    Vicolungo, Italy La ricerca è rivolta a c andidati iscritti alle liste di collocamento obbligatorio (L- 68/99) Esperienza nel mondo Retail e passione per il brand PUMA Personalità orientata al cliente, amichevole, affidabile Portato/a per il lavoro di squadra e con capacità di comunicazione eccellenti Capacità di offrire elevati livelli assistenza...