Lavori attuali relativi a Account Relationship Coordinator - Roma, Lazio - British Council

  • Senior Client Relationship Manager

    2 settimane fa

    Roma, Lazio, Italia Publicis Groupe A tempo pieno

    Job OverviewWe are seeking a Senior Client Relationship Manager to join our team at Publicis Groupe in Rome. As a key member of the Account team, you will be responsible for maintaining strong relationships with clients, managing project workflows, and coordinating with stakeholders to ensure successful project delivery.Key ResponsibilitiesMaintain and...

  • Senior Client Relationship Manager

    1 settimana fa

    Roma, Lazio, Italia Publicis Groupe A tempo pieno

    Job OverviewPublicis Groupe is seeking a Senior Client Relationship Manager to join its Rome offices. As a key member of the Account team, you will be responsible for maintaining strong relationships with clients, ensuring project delivery, and coordinating with stakeholders.Key ResponsibilitiesDevelop and maintain effective working relationships with...

  • Enterprise Relationship Manager

    1 giorno fa

    Roma, Lazio, Italia Promote Project A tempo pieno

    Enterprise Relationship ManagerThe Promote Project Enterprise Account Management team is responsible for managing our restaurant relationships. As we continue to scale, our team plays a crucial role in driving revenue growth for our partners. We are a passionate and dynamic group of team players who work well together and cross-functionally with other...

  • Network Account Manager Vaccini

    2 settimane fa

    Roma, Lazio, Italia Pfizer, S.A. de C.V A tempo pieno

    Network Account Manager Vaccini (Lombardia)Il Network Account Manager Vaccini è responsabile della generazione della domanda attraverso la piena comprensione dei bisogni e la gestione/connessione dei ruoli degli account interni ed esterni – e tra account diversi – al fine di soddisfare gli obiettivi di business concordati, assicurando la disponibilità...

  • Strategic Account Executive

    2 settimane fa

    Roma, Lazio, Italia Axon A tempo pieno

    Job SummaryAxon is seeking a highly skilled Strategic Account Executive to join our team. As a key member of our sales team, you will be responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies.Key ResponsibilitiesManage and grow revenue and market share at designated agencies to maximize customer...

  • Strategic Account Manager

    3 settimane fa

    Roma, Lazio, Italia Axon A tempo pieno

    Your ImpactAxon is seeking a highly skilled Strategic Account Executive to join our team. As a key member of our sales organization, you will be responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies.Key Responsibilities:Manage and grow revenue and market share at designated agencies to maximize...

  • Strategic Account Executive

    1 settimana fa

    Roma, Lazio, Italia Axon A tempo pieno

    Job SummaryAxon is seeking a highly skilled Strategic Account Executive to join our team. As a key member of our sales team, you will be responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies.Key ResponsibilitiesManage and grow revenue and market share at designated agencies to maximize customer...

  • Account Executive

    3 settimane fa

    Roma, Lazio, Italia Leo Burnett A tempo pieno

    Job Title: Account ExecutiveWe are seeking a highly motivated and experienced Account Executive to join our team at Leo Burnett. As an Account Executive, you will be responsible for managing client relationships, developing strategic plans, and executing marketing campaigns.Key Responsibilities:Manage client relationships and develop strategic plans to...

  • MICE Coordinator

    3 settimane fa

    Roma, Lazio, Italia Baglioni Hotels & Resorts A tempo pieno

    Job Title: MICE CoordinatorWe are seeking a highly skilled and experienced MICE Coordinator to join our team at Baglioni Hotel Regina. As a key member of our Sales and Events team, you will be responsible for coordinating all aspects of events and groups, from initial enquiry to event execution.Key Responsibilities:Coordinate event planning and execution,...

  • Strategic Account Manager

    2 settimane fa

    Roma, Lazio, Italia Axon A tempo pieno

    Job Title: Strategic Account ExecutiveYour ImpactAxon is seeking a highly skilled Strategic Account Executive to join our team. As a key member of our sales organization, you will be responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies.This is a quota-carrying, external field position that...

  • Account Director

    2 settimane fa

    Roma, Lazio, Italia Hh Global A tempo pieno

    Job Title: Account DirectorThe Account Director is a key role in our Client Services team, responsible for developing and nurturing strategic client relationships across multiple markets.Key Responsibilities:Play a leading role in delivering client satisfaction through effective client liaison, management of internal resources, and management of external...

  • Client Account Lead

    4 settimane fa

    Roma, Lazio, Italia Avanade A tempo pieno

    Unlock Your Potential as an Avanade Client Account LeadEmbark on a rewarding career journey as an Avanade Client Account Lead, where you'll cultivate trusted relationships and drive strategic account growth. In this pivotal role, you'll leverage your expertise to craft innovative solutions, lead high-performing teams, and deliver exceptional client...

  • Senior Account Strategist

    2 settimane fa

    Roma, Lazio, Italia Avanade A tempo pieno

    Unlock Your Potential as an Avanade Client Account LeadEmbark on a rewarding career journey as an Avanade Client Account Lead, where you'll cultivate trusted relationships and drive strategic account growth. Your expertise will be pivotal in shaping the future of our clients' businesses.Key Responsibilities:Develop and execute comprehensive account plans in...

  • Account Manager

    4 settimane fa

    Roma, Lazio, Italia Cross Border Talents A tempo pieno

    Job Title: Account ManagerOur client, a leading toy and game manufacturer, is seeking an experienced Account Manager to join their European Sales Office in Barcelona. As an Account Manager, you will be responsible for managing a territory of at least 90 independent retailers, ensuring that every store owner receives a quality phone call every week.Key...

  • Client Relationship Manager

    5 giorni fa

    Roma, Lazio, Italia Gerundio A tempo pieno

    About the RoleThe Account Manager at Gerundio plays a pivotal part in our Client Handling team, reporting directly to the Account Director.Key responsibilities include day-to-day client management, supervising other team resources, and setting project priorities and timelines.This role requires a proactive approach to planning at a strategic level for client...

  • Senior Client Relationship Manager

    2 settimane fa

    Roma, Lazio, Italia Publicis Groupe A tempo pieno

    Job DescriptionYour key responsibilities:Develop and maintain strong relationships with clients, ensuring effective communication and project delivery.Coordinate project workflow to ensure timely completion of tasks and meet client expectations.Collaborate with key stakeholders to ensure successful project outcomes.About the RolePublicis Groupe is seeking a...

  • Account Manager

    4 settimane fa

    Roma, Lazio, Italia Arrow Electronics Italia S.r.l. (fka Silverstar S.r.l.) A tempo pieno

    About the Role:Arrow Electronics Italia S.r.l. (fka Silverstar S.r.l.) is seeking a highly motivated and results-driven Account Manager to join our Sales team in Rome, Italy. As a key member of our team, you will be responsible for securing new business and maintaining excellent customer relationships to drive sales growth and revenue expansion.Key...

  • Account Manager

    1 mese fa

    Roma, Lazio, Italia LePub A tempo pieno

    Job DescriptionWe are seeking a highly skilled Account Executive to join our team at LePub. As an Account Executive, you will play a key role in maintaining strong relationships with our clients, delivering high-quality media solutions, and driving business growth.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships...

  • Academic Program Coordinator

    3 settimane fa

    Roma, Lazio, Italia St. John's University A tempo pieno

    Job SummarySt. John's University is seeking a highly skilled and dedicated individual to serve as the Coordinator of Academics and Program Development on our Rome campus. This role is central to our efforts to ensure that all students are supported, valued, and thriving in the University community, both on our New York campuses and abroad.Key...

  • Academic Program Coordinator

    2 settimane fa

    Roma, Lazio, Italia St. John's University A tempo pieno

    Job SummarySt. John's University is seeking a highly motivated and organized Academic Program Coordinator to join our team in Rome. The successful candidate will be responsible for managing all local aspects of running short-term programs for the St. John's study abroad site in Rome, providing support to faculty and students, and coordinating logistics and...

Account Relationship Coordinator

4 mesi fa

Roma, Lazio, Italia British Council A tempo pieno

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Account Relationship Coordinator Italy/Croatia/Slovenia (Business Development). Based in Italy – PB 4 (H) - Permanent.

Based in Italy - Please note that for this position, no relocation is provided.

Candidates must have pre-existing permit to work in Italy.

Permanent contract - Full time 35 hours per week - Mon-Fri - annual gross between 29,012.00 € and 39,420.00 € depending on previous relevant experience.

Deadline for applications: Sunday 1st September 2024 at 23:59 CET

Purpose of the role

The purpose of this role is to build relationships, identify needs and enhance opportunities with key accounts to meet business related targets. The role is also required to proactively resolve issues, add value and ensure delivery on expectations. On a daily basis, the role executes the country key account strategy and plan.

Oversees the account relationship activities of partner test centres and develops with them business opportunities within the geographies (where relevant).

Main Opportunities/challenges for this role

Understand and foresee country conditions to spot, report and act on opportunities

Provide timely feedback on commercial planning scenarios that have changed

Achieve sales/ account targets and ensure customer satisfaction

Deliver business through a network of partner test centres (where relevant).

Main Accountabilities

Account & stakeholder management

Delivers the in-year Account Plan

Liaises with B2B support from Operations team to review quality of delivery to support account relationship.

Links with Marketing for targeted events, campaigns and collateral to support retention and value add activity Inputs into contract review and refresh

Works to defined Account Relationship standards and frameworks.

Maintains accurate and up-to-date records and data in order to support effective and coordinated account management across the organisation.

Conducts research, into business activities, challenges and key personnel in target customer, partner or sponsor organisations to support the exams business in developing new business and cultural relations opportunities for the British Council.

In accordance with an agreed account management plan, coordinates and organises contact between stakeholders in key client/partner/sponsor organisations and the exams business

Takes responsibility for day-to-day partnership scheme delivery and administration, including LEX (where relevant)

Oversees the account relationship activities of partner test centres and develops with them business opportunities within the geographies (where relevant).

Winning business

Builds relationships and further develops existing networks of clients to cultivate segments

Value adds account extension, cross sell and retention

Raises performance issues and assists in the resolution of why and how Supports the development of high-quality bids, tenders and proposals by preparing or collating written content/diagrams/financial data/case studies/project plans for the Country/Region

Market & customer intelligence

Ensures product/sector knowledge is up to date and forward thinking

Provides account / country specific input into market intelligence activities, innovation and business development/marketing plan/targets

As required, uses a range of standard processes and techniques to carry out routine research and analysis of actual or potential customer/audience trends – e.g. customer segmentation, demographic profiling, competitor tracking and measurement of market share.

Analysis & Reporting

Using standard procedures and templates, regularly records and reports on operational activity levels and performance data, to support managers in analysing data and making timely and effective business decisions that respond to operational needs

Contributes data as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral

Test Day Support

Where appropriate this role will be part of a team carrying out Duty Officer duties on a rotational basis supporting test day delivery. The test day roster will include some early morning and weekend cover.

Role Specific Skills

Local language skills to the CEF C1 level

English language skills to the CEF C1 level

British Council Core Skills

Communicating and influencing (level 2). Relates communications to circumstances.

Displays good listening, writing and speaking skills, setting out logical arguments clearly and adapting language and form of communication to meet the needs of different people/audiences.

Managing projects (level 1) Follows project management disciplines

Works with project management systems and procedures and has a track record of compliance with them as a project team member.

Commercial and business Development (Level 1) Reviews data

Applies a range of standard analytical techniques to support business development – e.g. pricing tools, revenue tracking, monitoring sales prospects, audience figures or profit margin.

Account and partnership management (level 2) Works with stakeholders and partners

Communicates regularly with diverse stakeholders, customers and/or partners to build mutual understanding and trust.

Role specific Knowledge and Experience

Essential

  • Understanding of building and maintaining relationships with business/institutional clients
  • Experience of actively identifying needs and enhancing opportunities with institutional clients.

Desiderable

  • Experience of working with UK exam boards
  • Knowledge of the educational sector in the country / region
  • Experience in or knowledge of business development or marketing in a service sector context.

Certification and Professional Qualifications

Desiderable University degree in any subject or qualification in a relevant field

Deadline for applications: Sunday 1st September at 23:59 CET



A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.