Cluster Reservations Agent

3 settimane fa


Roma, Lazio, Italia Hilton A tempo pieno

A Cluster Reservations Agent will be the primary point of contact for room reservations at the hotel, with a focus on delivering top-notch service and influencing guests' decisions to stay on the property.



Responsibilities:

  • Efficiently convert inquiries into business deals
  • Handle sales inquiries positively to generate future leads
  • Recognize potential sales opportunities
  • Interact with customers professionally to ensure accurate reservations that meet expectations
  • Deliver prompt and high-quality service while upholding the hotel's brand standards


Requirements:

  • Passion for providing outstanding customer service
  • Professional telephone etiquette and strong communication skills
  • Excellent organizational skills and attention to detail
  • Intermediate computer skills


Preferred Qualifications:

  • Prior experience in a reservations setting
  • Educational background at a tertiary level


Join Hilton:

Hilton is a renowned global hospitality company, offering a wide range of accommodation options from luxurious hotels to mid-priced establishments. With a commitment to providing exceptional guest experiences, Hilton strives to create memorable hospitality moments worldwide. Join our dedicated team to be a part of delivering extraordinary hospitality every day.



  • Roma, Lazio, Italia Hilton A tempo pieno

    A Cluster Conference and Events Sales Executive/Agent will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.What will I be doing?As Cluster Conference and Events Sales Executive/Agent, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads...


  • Roma, Lazio, Italia Hilton A tempo pieno

    A Cluster Group, Conference, and Events (GCE) Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As LCuster Group, Conference, and Events (GCE) Executive, you will maximise revenue opportunities in the areas of group reservations,...


  • Roma, Lazio, Italia HOTELES TURISTICOS UNIDOS, S.A. A tempo pieno

    Hotusa Group is looking for an agent specialized in organized group travel.If you want to work in a leading multinational group in the sector, sign up We are looking for candidates who are passionate about the tourism sector and customer service, who want to be part of a stable project that allows them to grow both on a personal and professional level. What...


  • Roma, Lazio, Italia Beasy4BIZ A tempo pieno

    Beasy4BIZ opera internazionalmente nel settore delle nuove tecnologie, offrendo soluzioni innovative di sviluppo software. Cerchiamo e vogliamo essere circondati da persone di talento che amino le sfide, con sufficiente esperienza per poter lavorare in modo indipendente ma anche desiderose di imparare dagli altri e insegnare agli altri.Dettaglio...


  • Roma, Lazio, Italia Beasy4BIZ A tempo pieno

    Beasy4BIZ opera internazionalmente nel settore delle nuove tecnologie, offrendo soluzioni innovative di sviluppo software. Cerchiamo e vogliamo essere circondati da persone di talento che amino le sfide, con sufficiente esperienza per poter lavorare in modo indipendente ma anche desiderose di imparare dagli altri e insegnare agli altri.Dettaglio...

  • Front desk agent

    5 giorni fa


    Roma, Lazio, Italia Marriott International A tempo pieno

    Job Number Job Category AdministrativeLocation The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe St. Regis Rome is casting for a Front Desk Agent, seasonal temporary contract, who will be part of a team of high-level...

  • Front desk agent

    3 giorni fa


    Roma, Lazio, Italia Marriott International A tempo pieno

    Job Number Job Category AdministrativeLocation The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe St. Regis Rome is casting for a Front Desk Agent, seasonal temporary contract, who will be part of a team of high-level...


  • Roma, Italia Hilton A tempo pieno

    Cluster Reservations Agent A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations...


  • Roma, Italia Hilton A tempo pieno

    A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation...

  • Reservations Agent

    1 mese fa


    Roma, Italia Hilton A tempo pieno

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...


  • Roma, Italia Six Senses Rome A tempo pieno

    Are you out of the Ordinary? Il **Six Senses Rome** ti sta aspettando! Per Candidarti: **Reservations Agent** **Requisiti Fondamentali**: - Conoscenza fluente dell’Italiano e dell’Inglese. - È necessaria l’eleggibilità a lavorare in Europa. - L’esperienza pregressa in strutture 5 stelle e la conoscenza degli Standard di servizio LQA...


  • Roma, Italia Millennium Grand Hotel Palace A tempo pieno

    "Il Grand Hotel Palace, Hotel 5* nel centro di Rome cerca **Reservations and Events** **Agent** per inserimento in ufficio Booking & Events Mansioni: - gestione di gruppi ed eventi, - inserimento prenotazioni, - gestione telefonate con ospiti secondo gli standard di catena Si richiede: - Esperienza maturata nel ruolo offerto anche mínima; - Conoscenza...


  • Roma, Italia Grand Hotel Palace A tempo pieno

    Il **Grand Hotel Palace**, Hotel 5* nel centro di **Rome** cerca **Reservations and Events Agent** per inserimento in ufficio Booking & Events **Mansioni**: Gestione di gruppi ed eventi, inserimento prenotazioni, gestione telefonate con ospiti secondo gli standard di catena **Si richiede**: - Esperienza maturata nel ruolo offerto anche mínima; -...


  • Roma, Italia Hilton A tempo pieno

    Cluster Conference and Events Sales Executive/Agent A Cluster Conference and Events Sales Executive/Agent will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. **What will I be doing?** As Cluster Conference and Events Sales Executive/Agent, you will maximise revenue opportunities in...


  • Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24032777 **Categoria la Posizione** Reservations **Sede** The Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy VISUALIZZA SULLA MAPPA **Tipologia** Part-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Process all reservation requests, changes, and...


  • Roma, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24032777 **Job Category** Reservations **Location** The Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservations Agent

    1 mese fa


    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 23136764 **Categoria la Posizione** Reservations **Sede** The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Italy, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari opportunità. Crediamo...

  • Cluster Director of Sales

    4 settimane fa


    Roma, Italia Hilton A tempo pieno

    A Cluster Director of Sales manages the hotels sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotels is competitively positioned within the local marketplace. **What will I be doing?** As Cluster Director of Sales, you are responsible for working closely with the Senior Management Team to drive business...

  • Reservations Agent

    1 mese fa


    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 22210761 **Categoria la Posizione** Reservations **Sede** The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Città Metropolitana di Roma, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...


  • Roma, Italia LDC Hotels Italy A tempo pieno

    Il gruppo **LDC **vanta una magnifica collezione di hotel di lusso, relais, ristoranti e location per eventi, dislocati tra Taiwan e l’Italia. LDC è l’acronimo di “Luxury, Dreams and Culture”: tre valori fondamentali che ispirano profondamente il nostro concetto di ospitalità. Ricerchiamo attualmente la seguente figura professionale: **Booking...

  • Booking Agent 4 e 5

    2 giorni fa


    Roma, Italia LDC Hotels Italy A tempo pieno

    Il gruppo **LDC **vanta una magnifica collezione di hotel di lusso, relais, ristoranti e location per eventi, dislocati tra Taiwan e l’Italia. LDC è l’acronimo di “Luxury, Dreams and Culture”: tre valori fondamentali che ispirano profondamente il nostro concetto di ospitalità. Ricerchiamo attualmente la seguente figura professionale: **Booking...


  • Roma, Italia Hilton A tempo pieno

    **Job Requirements **We are looking for Cluster Group, Conference and Events Supervisor for our hotels : Hilton Rome Airport, Hilton Garden Inn Rome Airport, Hilton Rome Eur La Lama. **What will I be doing?** The Group, Conference and Events Supervisor will be responsible for supporting the planning team with various tasks such as floor plans, seating...

  • Reservations Agent

    1 mese fa


    Roma, Italia GIGROUP A tempo pieno

    Gi Group S.P.A., Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N' 1101 - SG - Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) - Divisione specializzata Hirevo Horeca ricerca: ADDETTO/A BOOKING PER STRUTTURA EXTRA LUSSO - PERUGIA La risorsa sarà lavorerà all’interno di una realtà Turistica esclusiva e di risonanza Internazionale appartenente al...


  • Roma, Italia Humangest SpA A tempo pieno

    Per importante azienda cliente, operante nel settore Alberghiero, ricerchiamo la figura di un/a Reservation Agent, appartenente alle categorie protette art.1. La risorsa, inserita nel team Reservations, si occuperà di garantire la soddisfazione degli ospiti, supportandoli dalla richiesta di informazioni, a tutte le fasi della prenotazione. Nel dettaglio...


  • Roma, Italia Eurostars Hotel Company (Grupo Hotusa) A tempo pieno

    Hotusa Group is looking for an agent specialized in organized group travel.If you want to work in a leading multinational group in the sector, sign up! We are looking for candidates who are passionate about the tourism sector and customer service, who want to be part of a stable project that allows them to grow both on a personal and professional level.What...


  • Roma, Italia Eurostars Hotel Company (Grupo Hotusa) A tempo pieno

    Hotusa Group is looking for an agent specialized in organized group travel.If you want to work in a leading multinational group in the sector, sign up! We are looking for candidates who are passionate about the tourism sector and customer service, who want to be part of a stable project that allows them to grow both on a personal and professional level.What...


  • Roma, Italia Eurostars Hotel Company (Grupo Hotusa) A tempo pieno

    Empresas: Eurostars Hotel Company (Grupo Hotusa)Hotusa Group is looking for an agent specialized in organized group travel. If you want to work in a leading multinational group in the sector, sign up! We are looking for candidates who are passionate about the tourism sector and customer service, who want to be part of a stable project that allows them to...