Human Services Assistant II-Prevention

1 mese fa

Verona, Italia Commonwealth of Virginia A tempo pieno

Hiring Range: $41,862 to $43,955

Full Time or Part Time: Full Time

This position through the Prevention Services program performs work in the support of residents of Augusta County, Staunton and Waynesboro who seek assistance through social services and related community programs. This position works under the supervision of the Prevention Services Supervisor. General responsibilities include: Accept and process all referrals for Family Partnership Meetings, assign meeting facilitators by coordinating with facilitator calendars, communicate with families, case managers, supervisors and community partners to schedule the FPM, set up and distribute virtual links for meetings or coordinate meeting place as needed, ensure FPM is documented correctly in OASIS and that meeting attendees receive the finished plan, enter and track data on FPMs in calendars and logs and compare to Safe Measures data to ensure accuracy. FPM Facilitator training and FPM Facilitation, if possible. Provide direct supportive services to assist In-Home Services staff to include follow-up visits, service coordination, assistance in meeting basic needs of families, transporting families to appointments, coordinating community services to support the in-home services plan and family finding activities. Reach out to community resources to determine availability of services and assist in making referrals. Assist in case transfer process, ensuring first visits and obtaining necessary documents and items to support the child.
 

Working Knowledge of:

Making referrals for services on behalf of others Community-based services for children and families  Office practices, equipment, standard clerical techniques, and computer-driven word processing Terminology, principles, and methods utilized within the assigned area  Business English, spelling, punctuation, grammar and arithmetic  Some knowledge of bookkeeping may be required.  Skill in: Operating a personal computer/laptop to enter, retrieve, review or modify data  Utilizing word processing, spreadsheet, database, scheduling, or other software programs  Operating other office equipment such as a printer, copy machine, fax machine or other electronic data-entry equipment  May perform basic maintenance of computer system and office equipment Coordinating multiple calendars to schedule meetings Setting up and supporting virtual meeting platforms Demonstrated ability to: Interpret policy and procedural guidelines and resolve problems and questions  Accept direction and follow established procedures Compile reports from records; type with accuracy at the speed required by the position Communicate effectively orally and in writing (email, letters, fax) Exercise independent judgment, discretion and initiative in completing assignments Exercise tact and courtesy in contact with the general public  Establish and maintain effective working relations as necessitated by work assignment Keep abreast of any changes in policy, methods, computer operation as pertains to assigned areas  Use independent judgment with little direct supervision  Perform calculations using percentages and decimals  Read and understand assigned reports Create, update, and maintain spreadsheets in Microsoft office and Google Sheets Utilize the internet to quickly search for accurate information, send and receive professional emails, and update accounts and passwords Conduct effective interviews both face-to-face and by telephone Provide excellent customer service  Education and Experience: High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, child development or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Possession of a valid driver's license in the Commonwealth of Virginia.
Must pass the agency’s background checks.

Preferred Qualifications: 
Direct experience working in a human services field. Experience conducting home visits in a human services field Working knowledge of budgeting and household management skills Applicants may be subject to a Criminal History Background search, Central Registry search,
DMV/driving record check, and/or pre-employment drug screen. This investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers are contingent upon satisfactory results of the required checks and screening.
All employees must have a valid driver’s license to operate a motor vehicle in the Commonwealth of Virginia. Driving record must meet agency requirements.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. APPLICATIONS, RESUMES, AND REFERENCES FOR THIS POSITION MUST BE SUBMITTED ELECTRONICALLY THROUGH THIS WEBSITE. A RESUME MUST BE PROVIDED WITH THE APPLICATION AS WELL. MAILED, EMAILED, FAXED, OR HAND DELIVERED APPLICATIONS AND RESUMES WILL NOT BE ACCEPTED.THIS WEBSITE WILL PROVIDE A CONFIRMATION RECEIPT WHEN THE APPLICATION IS SUBMITTED FOR CONSIDERATION
.
Consideration for an interview is based solely on the information provided. Applications/Resumes must include complete work history.

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