Ticket Office Assistant

1 mese fa


Villanova d'Ardenghi, Italia VILLANOVA UNIVERSITY A tempo pieno
Ticket Office Assistant

To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.

Posting Details

Position Information:

Posting Number: 20245255V
Position Title: Ticket Office Assistant
Posting Type: Student
Hours/week: 10
Eligibility: Work study preferred but open to all students
Semester: 2024 Fall
Location: Detailed Work Schedule: Weeknight and weekend athletic events.
Number of positions: 12
Department: 728-Athl - Ticket Office
Contact Name: Gina Palermo
Contact Phone/Extension: Gina.Palermo@villanova.edu

Position Summary Information

Job Description Summary: In accordance with established policies and procedures, the Ticket Office Assistant provides exceptional customer service in person at the ticket office on game days for events hosted by Villanova Athletics.

  • Answer customer inquiries and process ticket sales via walk-up orders.
  • Responsible for daily reconciliation of ticket sales and payments.
  • Other assignments may include but are not limited to the compliance pass entrance, will-call distribution and scanning operations.
  • Perform other tasks as assigned by the Ticket Office staff.
Requirements
  • Experience in an in-person customer service position.
  • Familiarity with MS Office applications (Word/Excel).
  • Dependable, punctual and possess effective communication and problem-solving skills, as well as strong attention to detail.
  • Customer-friendly personality and project a positive image of the University and the Athletics Department.
  • Able to multi-task and work in a fast-paced environment.
  • Able to work weeknights and weekends as needed for events, including working all home football games.
  • Reliable transportation to and from athletic events.

Additional Information: Athletic ticketed sports throughout the 2024-2025 seasons include: Football, Women’s and Men’s Basketball, and Men’s Lacrosse. 1-2 years customer service experience preferred. Please attach a resume, cover letter and a copy of your VU Class Schedule.

Physical Demands Summary

Some jobs require lifting, extensive walking and/or lengthy periods of standing along with exposure to both natural (i.e. weather) and event (i.e. music/crowd volume) related elements.

Wage Rate: $11.25

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Are you currently a registered Villanova student?
    • Yes
    • No
  • * Are you eligible for work study?
    • Yes
    • No
    • I don't know
  • * What is your availability? (days and times)

    (Open Ended Question)

  • * Have you ever worked on campus before? If “Y”, what department and semester/year?

    (Open Ended Question)

Optional Applicant Documents: Required Documents
Cover Letter / Letter of Interest Other Document Resume / Curriculum Vitae#J-18808-Ljbffr

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