Key Account Planner

2 giorni fa

Milan, Italia DNV Germany Holding GmbH A tempo pieno
About SCPA

We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.

Role and Responsibilities

Plan the scheduling of audits/assessments, distributing the activities in a sustainable way according to the established rules, targets and goals, ensuring that they are performed in compliance with standards/protocols requirements, DNV policies, and customer’s needs expectations.

The main areas of responsibility are:

  • Plan audits/assessments according to the plans and rules for DNV SCPA, assigning auditors to audit activities.
  • Update the database and keep it updated with all subsequent changes to clients.
  • Ensure DNV visibility with internal and external clients and customers, analyzing weakness areas in the planning process to ensure continuous improvement.
  • Ensure positive and efficient communication flow within the organization and with clients and customers.
  • Respect the deadlines of each activity.
  • Gather data for periodical indicators, facts, and figures analysis.
  • Prepare and send planning communication to clients.
  • Maximize the utilization of resources, ensuring lower operational costs.

Please attach your CV in English.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.

Requirements:

  • Relevant experience and attitude at:
    • Forward-thinking mindset and an understanding of the Notified Body environment.
    • A thorough, accurate, and risk-based working style. Understanding the big picture while being able to dive into the detail.
  • Good communication and interpersonal skills developed in international environments.
  • Ability to communicate with internal and external stakeholders.
  • Excellent ability to deal with clients and a culture of providing excellent customer service.
  • Constructive attitude and ability to adapt in multicultural environments.
  • Capable of working alone and in a team.
  • Ability to meet deadlines and objectives set.
  • Ability to work under pressure.
  • Good knowledge of Microsoft Office.
  • Experience with CRMs Oracle platforms is a plus.
  • Fluent English and fluent Italian - written and spoken.
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