Customer Program Engineer

4 giorni fa

Pisa, Italia GE Aviation A tempo pieno
Job Description Summary An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European & Middle Eastern region. You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers. As well as key account management, you will provide field training and repairs to our Europe & Middle East customer base. A contributor to our key performance metrics for the team, you must be confident in changing customer demands, setting priorities, engaging customers, performing on site repairs and ensuring the customer voice is heard in an impactful way to the business. You will be able to work local Dowty representatives to advocate for your customers and to drive cooperation throughout. Job Description

Essential Responsibilities

  • Provide field repairs & technical support for in region customers

  • Provide in region customer training

  • Support our airframe partners regional conferences

  • Utilize best practices to challenge existing processes and drive improvement

  • Facilitate new contractual negotiations and roll out

  • Deliver quarterly updates for in region customers

Qualifications/Requirements

  • Bachelor's Degree from an accredited University or College, or High School Diploma with compensating work experience in similar role

  • Relevant experience in a regulated aerospace environment performing aircraft maintenance & customer training

  • Proven Customer facing and/or Commercial Experience

  • Strong oral and written communication skills

  • Demonstrated ability to manage performance using KPIs, meet deadlines, set priorities work and implement recovery action when required

  • A self-starter able to manage your own work

  • Ability to apply clear thinking to solve problems and work cross-functionally

  • Confident in presenting and delivering technical data through training

  • Fluency in English and Italian

  • Work Visa in accordance with local regulations is required

Desired Characteristics

  • Degree in Aerospace is preferred

  • Passionate about continuous improvements and be confident in challenging processes

  • A knowledge and understanding of the aerospace industry

  • A customer advocate who can successfully communicate key needs for their customer

  • Propulsion background

Additional Information

Relocation Assistance Provided: Yes

#J-18808-Ljbffr

  • Customer Program Engineer

    12 ore fa

    Pisa, Italia Oilandgas.Org.Uk A tempo pieno

    Job Description Summary An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European & Middle Eastern region. You will be part of our wider Field Service Team, providing dedicated in-region support for our civil customers. As well as key account management, you will provide field training and repairs to...

  • Customer Program Engineer

    3 giorni fa

    Pisa, Italia Ge Aviation A tempo pieno

    Job Description Summary An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European Middle Eastern region.You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers.As well as key account management, you will provide field training and repairs to our...

  • Customer Program Engineer

    4 giorni fa

    Pisa, Italia Ge Aviation A tempo pieno

    Job Description Summary An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European & Middle Eastern region. You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers. As well as key account management, you will provide field training and repairs to...

  • Customer Program Engineer

    1 giorno fa

    Pisa, Italia oilandgas.org.uk A tempo pieno

    Job Description SummaryAn exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European & Middle Eastern region. You will be part of our wider Field Service Team, providing dedicated in-region support for our civil customers. As well as key account management, you will provide field training and repairs to our...

  • Customer Program Engineer

    3 giorni fa

    Pisa (PI), Italia GE Aviation A tempo pieno

    Job Description Summary An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the European & Middle Eastern region. You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers. As well as key account management, you will provide field training and repairs to...

  • AI Engineer

    2 mesi fa

    Pisa, Italia ION A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for AI engineers is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of the...

  • AI Engineer

    3 settimane fa

    Pisa, Toscana, Italia ION A tempo pieno

    About the JobOur Graduate Program, also known as the Leadership Development Program, is a three-year career acceleration program designed for new graduates who share our passion for growth and technology evolution. Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience with state-of-the-art...

  • Cloud Engineer

    5 mesi fa

    Pisa, Italia Ion Group A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for Cloud Specialist and DevSecOps Engineers is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution. Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on...

  • Cloud Engineer

    4 giorni fa

    Pisa, Italia Ion Group A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for Cloud Specialist and DevSecOps Engineers is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution. Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on...

  • Software Developer/Engineer

    4 giorni fa

    Pisa, Italia Ion Group A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for Software Developers and Engineers is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution. Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience...

  • Customer Experience Manager

    4 settimane fa

    Pisa, Toscana, Italia Ikea A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. In this role, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences across all channels.Key ResponsibilitiesLead a team of customer-facing...

  • AI Engineer

    14 ore fa

    Pisa, Toscana, Italia ION A tempo pieno

    About the JobAs an AI Engineer at ION, you will join a diverse group of visionary innovators who provide trading and workflow automation software, data, and business insights to corporations, central banks, financial institutions, and governments. Program OverviewThe Leadership Development Program for AI engineers is a three-year career acceleration program...

  • Customer Experience Lead

    4 settimane fa

    Pisa, Toscana, Italia Ikea A tempo pieno

    Job Summary:We are seeking a highly skilled and experienced Customer Experience Lead to join our team at IKEA. As a key member of our Customer Relations team, you will be responsible for leading a team to deliver exceptional customer experience in a multichannel retail environment.Key Responsibilities:Lead a team to deliver exceptional customer experience in...

  • Customer Experience Manager

    4 settimane fa

    Pisa, Toscana, Italia Ikea A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our Customer Relations team as a Customer Experience Manager. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized shopping experience.Key...

  • Data Engineer/Analyst

    1 settimana fa

    Pisa, Italia Ion Group A tempo pieno

    About the jobOur Graduate Program (aka Leadership Development Program) for data scientists and analysts is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of the...

  • Customer Experience Manager

    4 settimane fa

    Pisa, Toscana, Italia Ikea A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our Customer Relations department, you will be responsible for delivering exceptional customer experiences across all channels, ensuring that our customers receive a seamless and personalized shopping experience.Key...

  • Data Engineer/Analyst

    3 mesi fa

    Pisa, Italia Ion Group A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for data scientists and analysts is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of...

  • Data Engineer/Analyst

    2 mesi fa

    Pisa, Italia Ion A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for data scientists and analysts is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of...

  • Data Engineer/Analyst

    3 mesi fa

    Pisa, Italia Ion Group A tempo pieno

    About the jobOur Graduate Program (aka Leadership Development Program) for data scientists and analysts is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of the...

  • Data Engineer/Analyst

    3 settimane fa

    Pisa, Italia Ion A tempo pieno

    About the job Our Graduate Program (aka Leadership Development Program) for data scientists and analysts is a three-year career acceleration program crafted for new graduates who share our passion for growth and technology evolution.Through job rotations, coaching, training sessions, mentoring, and continuous feedback, you will gain hands-on experience of...