Training Expert
2 mesi fa
The Training Expert will be part of the HR team reporting to the People Services Lead.
Key Responsibilities:
- Training design and implementation
- Tracking and monitoring of the Global and Local Required Learnings for ING Staff and consequent reminder activities
- Arrange logistics around training: Training sessions organization, enrollment process management, room/virtual set-up, handouts and training material preparation
- Management of the online training platform and the related functionalities and reports by creating ad hoc / standardized/regular reports
- Evaluation of the training programme (Satisfaction surveys implementation)
- Learning vendor management (RfI/RfP process, decision making, vendor comms, testing, contracting, learning administration, invoicing)
- Ensuring a WOW experience also within the virtual trainings that will be organized, finding new and innovative ways for interaction
- Liaise with other functions to co-ordinate/complete exit activities e.g. return of company property and security passes, removal from mailing lists, and IT access
- Reporting
- HR Dashboard
- Headcount or FTE analysis/reports
- New hires, exits, job changes
- Be first point of contact for Training/Development and answer questions coming from employees or managers (phone, chat, mail)
Requirements:
- 4-7 years of experience in a similar role
- Bachelor or Master's degree in economics or humanistic disciplines
- Excellent communication skills, both written and verbal
- Good knowledge of Microsoft Office (in particular Excel and Power Point)
- Fluent in Italian and in English
- Proactive approach
- Analytical skills with close attention to details
- Collaborative attitude
- Result driven and problem solver
- Previous experience with funded trainings will be a plus
- International background and experience, i.e. Erasmus, will be a plus
Location: Milan
Duration: Permanent
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential.
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- Super flexible smart working
- Competitive base salaries and performance based bonuses
- Diverse cultures & Innovative mindsets
- International Environment
- Commitment to sustainability
- Lots of training development opportunities to help you grow
- Lots of moments dedicated to physical and mental well-being
- A special day off when it is your birthday: we call it #doyourbirthday
- And of course we can’t forget: free water & coffee at the office
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
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