Customer Services
4 settimane fa
Sidel is looking for a Field Service Engineer (FSE) specialized in Labelling equipment. The main focus is to perform installation, start-up, commissioning, and testing of the Sidel Labelling equipment supplied to customer sites within the ECA (Europe & Central Asia) perimeter. Perform technical assistance during and after the warranty period, carry out training, and provide other after-sales services of Sidel Labelling equipment installed at customer sites. Finally, a good understanding of customer needs is to be developed to provide objective advice and ensure customer satisfaction.
Your Mission- Test and evaluate equipment performance at customer plant, based on technical, contractual, and safety specifications;
- Operate on mechanical systems, HMI, electrical work (e.g., cable wiring), and automation, for regular activities and troubleshooting as per Standard Operating Procedures;
- Properly handle, check, and transfer equipment non-conformities;
- Prepare job progress chart and technical reports in reference to carried-out activities;
- Ensure ultimate internal and external customer satisfaction;
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules;
- Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables;
- Report to the ISM for team site activities.
Education Qualifications and Language Requirements:
- Technical professional qualification or Bachelor degree in Mechatronics is a plus;
- English, written and spoken.
Professional Qualifications and Experience:
- At least 3 years of experience in field activities;
- Experience in the beverage industry;
- Consolidated technical background in Mechanic / Mechatronic;
- Knowledge of Sidel Portfolio is a plus;
- Availability to travel (up to 90% internationally).
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Mantua, Italia Sidel A tempo pienoSidel is looking for a Field Service Engineer (FSE) specialized in Labelling equipment. The main focus is to perform installation, start-up, commissioning, and testing of the Sidel Labelling equipment supplied to customer sites within the ECA (Europe & Central Asia) perimeter. Perform technical assistance during and after the warranty period, carry out...
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