IT Service Manager
4 settimane fa
About your client:
Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84000 entrepreneurial professionals across more than 30 countries it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation customer experiences and business outcomes
Job Role: IT Service Manager Experience: 8 to 12 Years Work Mode: Hybrid Employment Type: Full Time CTC: toLPA Location: Bangalore (Hebbal) Notice period: Immediate to 15 daysJob description
- Mandatory Skills: IT Service Manager is managing the service similar to a PM manages a project. Cost flow and forecasting
- Looking for Project Managers (if there are interested to move to IT Service): a IT Service Manager is managing the service similar to a PM manages a project.
- PMs should know how to do cost follow forecasting.
- They must have negotiated with suppliers on Statements of Work. And they should have good stakeholder management skills like talking to sponsors.
- Planning service roadmaps is a project plan for a service.
- Customer Service Managers or Customer Success Managers / Partners
And please ensure do not send profiles with:
- Too experienced
- Too technical I.e. this is NOT an IT Operations role this role doesnt do trouble shooting working with incidents.
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