Community Manager

2 settimane fa

Re, Italia Hiringlabs Business Solutions A tempo pieno
The objective of the role Represent the company well when dealing with clients. Maintain confidentiality at all times. Ensuring a smooth client experience and lifecycle & ensure a high level of customer success. point of contact for internal & external clients. Quick in resolving the issues of the clients. Responsibilities: Maintaining endtoend client relationships to make their work better & to help them network and collaborate. Execute the complete closure signup formalities (onboarding) & offboarding formalities Ensure a high degree of client satisfaction to promote loyalty & renewals and minimize churn. strategic alliance partnerships. Arranging the Events networking & engagement programs for clients. Any other responsibilities assigned by the management. Skills and qualifications Experience with client handling. Upsell & crosssell to the existing clients. Preferred qualifications Graduate Good written & verbal communication.

verbal communication,confidentiality,customer,written communication,communication,relationship management,closure,events,client handling,management,external clients,upselling,event management,arranging,onboarding,cross-selling,engagement programs,networking

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