IT Operations Manager

14 ore fa

Re, Italia VDart Inc A tempo pieno

Job Title: IT Operation Manager

Location: USA Remote

Duration: / Term: 6 months Contract

Job Description:

key responsibilities:

  • Leadership and Supervision: Experience in managing business critical 24x7 IT applications operations Develops and maintains the Program s strategic roadmap ensuring alignment with overall client goals adhering to timelines and budgets.
  • Effective communication to collaborate with stakeholders executives and crossfunctional teams.
  • Excellent leadership skills to manage teams and drive operational efficiencies Lead and manage the operations team providing guidance training and support to ensure high performance and professional development.

Key Responsibility Areas:

  • Establishes business recovery strategies for disaster scenarios.
  • Ensures secure information and data handling in compliance with regulations Oversee daily batch job executions to ensure accurate and timely completion of intended activities.
  • Reporting and Analysis: Generate and analyze operations reports to identify trends discrepancies and opportunities for improvement.
  • Identify Automation Opportunities: Continuously evaluate operational business processes to identify opportunities for automation and implement solutions that enhance efficiency and accuracy.

Efficiency Improvements:

  • Develop and execute strategies to reduce manual tasks and improve overall operational efficiency including process improvements Creates and implements processes and procedures for achieving sustainable and high quality results.
  • Technical Proficiency: Strong understanding of IT infrastructure including servers networks databases and applications.
  • Familiarity with cloud services (e.g. AWS Azure Google Cloud) and virtualization technologies.
  • Knowledge of ITIL (Information Technology Infrastructure Library) processes.
  • Knowledge of cybersecurity best practices and compliance requirements (ProblemSolving and DecisionMaking: Ability to analyze complex issues troubleshoot problems and make informed decisions.
  • Strategic thinking to optimize processes and reduce operational costs.
  • Explores new technologies and automation possibilities.

Key Skills:

Telecom Billing IT infrastructure including servers networks databases cloud services

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