Service Sales Engineer
2 settimane fa
The security of your personal data is extremely important to Flowserve, that’s why our recruiters will only contact you from an “@flowserve.com” email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent.
Job Title: Service Sales Engineer
Location: Italy, Portugal, Spain
- ID: R-12322
- Job Category: Sales
- Job Type: Full time
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry-leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Your Responsibilities:
- This position is accountable for the selling, promotion, and growth of the Flowserve Flow Control Division (FCD) MRO and aftermarket portfolio for existing install base assets.
- Travel required, a minimum of 60% of working time, within the territory to primarily meet with process industry end-user maintenance and reliability engineering teams to develop opportunities and address the needs of these accounts.
- Detect, lead, and understand the context both technical & financial of customer needs. Liaise directly with these customers, from early stage of bid preparation, customer negotiation until handover to project manager.
- Create opportunities for services (Valve automation, retrofitting, turnarounds) and provide the most suitable technical and commercial solution displaying excellent communication skills to secure purchase orders and contracts.
- Follow up high value bids and convert into orders, maintaining details on Customer Relationship Management (CRM) system.
- Forecast and ensure a clear visibility for the coming months of his pipeline of opportunities.
- Provide technical support and pricing guidance to the commercial operations (comops) team and other internal stakeholders, as necessary.
- Secure purchase order/contracts according to the bid provided by the comops team.
- Assist Product Marketing in highlighting/identifying potential new product/service opportunities.
- Develop and work with a wide-ranging external/internal network to enhance professional and technical knowledge.
Your Profile:
- Good general education with in mechanical, electric, or electronic engineering discipline, equivalent qualification, or experience.
- Significant valve and actuators service-related background and demonstrated experience and established contacts in the refining and chemical industry.
- Excellent ability to review and disseminate technical drawings, specifications, and general documentation.
- Prominent level of commercial awareness and customer focus. The ability to form strong relationships with customers and colleagues. Strong collaborator with the ability to influence others.
- Excellent organizational skills. Able to demonstrate a positive attitude and work calmly under pressure. Flexible with the ability to work to deadlines.
- Excellent communication skills both written and verbal in English and in Italian language.
- Strong Microsoft Office literacy, specifically in PowerPoint, Outlook, Word, and Excel. Experience using CRM software.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence.
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