Head of Operations Resources Planning and Monitoring

1 settimana fa


Milan, Italia AXA A tempo pieno

All’interno dell’area Operations, stiamo ricercando un/una

Head of Operations Resources Planning and Monitoring

responsabile di garantire la pianificazione, il monitoraggio e il reporting sulle risorse Operations (HCs e costi), al fine di assicurare il presidio di efficienza e qualità del servizio.

In particolare si occuperà di garantire e gestire:

  • l’adeguata allocazione del budget Operations, supervisionando l’ottimizzazione dei costi e assicurando un efficace sistema di reporting interno
  • Il monitoraggio delle iniziative progettuali, in termini di stato di avanzamento delle attività, investimenti, capacity, rischi e opportunità, etc.
  • Il monitoraggio della qualità dei processi e dei servizi di Operations (incluso IT), nonché la promozione di iniziative di performance improvement

Sarà inoltre responsabile della gestione e del monitoraggio dei contratti, delle performance (SLA) e dei rischi operativi associati ai principali fornitori di Operations e di supportare le funzioni competenti nella definizione della strategia Operations e della manutenzione del sistema dei Controlli.

Your Profile

Esperienza richiesta:

  • 10-15 anni di esperienza, preferibilmente in società di consulenza
  • Laurea in Economia o in Ingegneria
  • Leadership, problem solving, teamwork
  • Preferenziale esperienza e conoscenza del mondo Financial Services
  • Esperienza nella gestione di procedure IT/Data
  • Ottima conoscenza della lingua inglese

Sede di lavoro: Milano

Il nostro Purpose

Agiamo per il progresso dell’umanità, proteggendo ciò che conta.

Inclusion & Diversity & Wellbeing

AXA è in prima linea da anni per promuovere una cultura inclusiva e valorizzare tutte/i le/i collaboratrici/tori. A partire dalla creazione di un posto di lavoro in cui tutte le persone vengono trattati con dignità e rispetto e in cui le differenze individuali vengono valorizzate.

Scegliere AXA Italia significa entrare a fare parte di una organizzazione che mette i propri collaboratori al centro, prendendosene cura.

About AXA

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 107 million customers.

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