Customer Service Assistant
21 ore fa
Nature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our customers Prevent refunding mistakes and fraud Prepare reports as needed Observe Global Blue and Merchant’s policies, guidelines and procedures Verify the accuracy of customer documentation Main KPIs Number of refunded transactions Refunding mistake ratio Reporting and collaboration Reporting line: Issuing & Refund Coordinator Mainly cooperates with: Background and Education Helpful: experience in face to face customer contact Helpful: experience in managing tills Helpful: airport, retail or front office experience Helpful: customer service experience Specific skills and knowledge Must be fluent in English. Other helpful languages in order of relevance: Chinese, Portuguese, spanish Must be dedicated to service and customer satisfaction experienced in using office software Must have a clean criminal record Ability to remain focused and deliver high‑quality service during periods of intense customer traffic; Must be nimble but thorough Must be a good team player Previous working experience is a plus Availability to work according to an organized shift system, as required by operational needs.
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Customer service assistant
2 settimane fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer service assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer service assistant
4 giorni fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
1 settimana fa
Rome, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
21 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
21 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities - Verify and refund Tax Free Forms to international travellers - Ensure a satisfactory experience for our customers - Prevent refunding mistakes and fraud - Prepare...
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Customer Service Assistant
17 ore fa
Rome, Provincia di Roma, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our customers Prevent refunding mistakes and fraud Prepare reports as...
