Customer Service Assistant
1 settimana fa
Nature and aim of the position Refund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as neededObserve Global Blue and Merchant's policies, guidelines and proceduresVerify the accuracy of customer documentation Main KPIs Number of refunded transactionsRefunding mistake ratio Reporting and collaboration Reporting line: Issuing & Refund CoordinatorMainly cooperates with: Background and Education Helpful: experience in face to face customer contactHelpful: experience in managing tillsHelpful: airport, retail or front office experienceHelpful: customer service experience Specific skills and knowledge Must be fluent in English.Other helpful languages in order of relevance: Chinese, Portuguese, spanishMust be dedicated to service and customer satisfactionexperienced in using office softwareMust have a clean criminal recordAbility to remain focused and deliver high‐quality service during periods of intense customer traffic;Must be nimble but thoroughMust be a good team playerPrevious working experience is a plusAvailability to work according to an organized shift system, as required by operational needs.
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Customer service assistant
2 settimane fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
13 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer service assistant
13 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer service assistant
4 giorni fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's La Rinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
13 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
13 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant's LaRinascente Refund Point following Global Blue and Merchant's guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the positionRefund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.Main duties and responsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes and fraudPrepare reports as...
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Customer Service Assistant
17 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities - Verify and refund Tax Free Forms to international travellers - Ensure a satisfactory experience for our customers - Prevent refunding mistakes and fraud - Prepare...
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Customer Service Assistant
16 ore fa
Rome, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our customers Prevent refunding mistakes and fraud Prepare reports as...
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Customer Service Assistant
13 ore fa
Rome, Provincia di Roma, Italia Global Blue A tempo pienoNature and aim of the position Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. Main duties and responsibilities Verify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our customers Prevent refunding mistakes and fraud Prepare reports as...
