Chinese Speaking Customer Service Opportunities

5 giorni fa

Rome, Italia Teleperformance Greece A tempo pieno
Do you speak Chinese (Simplified/ Mandarin or Cantonese) fluently and have excellent communication skills? Available positions in Customer Service await you in Greece

Teleperformance Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent leading global businesses such as Microsoft, Canon, Netflix, Mercedes-Benz, Volkswagen, Audi, Paypal, Miele, and Singapore Airlines, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

What you will do:
  1. Communicate with customers via phone, chat & e-mail
  2. Track and follow cases to ensure they are closed in an efficient and timely manner
  3. Maintain high customer satisfaction, representing a major brand
  4. Provide and maintain strong, professional relationships with all partners and show empathy at all times
  5. Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:
  1. Fluency in Chinese (Simplified/ Mandarin or Cantonese)
  2. Very good communication skills in English
  3. Exceptional communication & soft skills, as well as problem-solving skills
  4. Computer knowledge/tech savviness
  5. Resourceful, able to multitask
  6. Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:
  1. Complete support to help you ease your relocation to Greece (we cover your flight ticket expenses, hotel accommodation - all at no cost to you - as well as support with the house searching process)
  2. Competitive monthly salary + 2 extra salaries per year
  3. Refer-A-Friend: Bring your friends and receive great bonuses
  4. Health care benefits and numerous other discounts
  5. Full training by certified instructors
  6. Professional growth & development opportunities
  7. Special events as well as community & social responsibility initiatives
  8. Free online Greek language courses
  9. State of the art premises, providing a great working environment with relaxing break areas
  10. Work for a Great Place to Work-Certified Company that fosters diversity
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