Ticket Office Assistant
1 settimana fa
To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.
Posting DetailsPosition Information:
Posting Number: 20245255V
Position Title: Ticket Office Assistant
Posting Type: Student
Hours/week: 10
Eligibility: Work study preferred but open to all students
Semester: 2024 Fall
Location: Detailed Work Schedule: Weeknight and weekend athletic events.
Number of positions: 12
Department: 728-Athl - Ticket Office
Contact Name: Gina Palermo
Contact Phone/Extension: Gina.Palermo@villanova.edu
Job Description Summary: In accordance with established policies and procedures, the Ticket Office Assistant provides exceptional customer service in person at the ticket office on game days for events hosted by Villanova Athletics.
- Answer customer inquiries and process ticket sales via walk-up orders.
- Responsible for daily reconciliation of ticket sales and payments.
- Other assignments may include but are not limited to the compliance pass entrance, will-call distribution and scanning operations.
- Perform other tasks as assigned by the Ticket Office staff.
- Experience in an in-person customer service position.
- Familiarity with MS Office applications (Word/Excel).
- Dependable, punctual and possess effective communication and problem-solving skills, as well as strong attention to detail.
- Customer-friendly personality and project a positive image of the University and the Athletics Department.
- Able to multi-task and work in a fast-paced environment.
- Able to work weeknights and weekends as needed for events, including working all home football games.
- Reliable transportation to and from athletic events.
Additional Information: Athletic ticketed sports throughout the 2024-2025 seasons include: Football, Women’s and Men’s Basketball, and Men’s Lacrosse. 1-2 years customer service experience preferred. Please attach a resume, cover letter and a copy of your VU Class Schedule.
Physical Demands SummarySome jobs require lifting, extensive walking and/or lengthy periods of standing along with exposure to both natural (i.e. weather) and event (i.e. music/crowd volume) related elements.
Wage Rate: $11.25
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * Are you currently a registered Villanova student?
- Yes
- No
- * Are you eligible for work study?
- Yes
- No
- I don't know
- * What is your availability? (days and times)
(Open Ended Question)
- * Have you ever worked on campus before? If “Y”, what department and semester/year?
(Open Ended Question)
Cover Letter / Letter of Interest Other Document Resume / Curriculum Vitae#J-18808-Ljbffr
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