Customer Experience Coordinator
7 ore fa
The Customer Experience Supervisor is responsible for the smooth operation of the front office/reception area. The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance, ensuring that the front office team adheres to customer excellence standards.Role Purpose:Ensure a flawless and effortless customer experience for current and potential customers.Be the primary point of contact for current and potential customers to address and resolve issues effortlessly.Ensure a delightful, seamless arrival and departure for our guests.Provide information regarding the marina and its different offerings.Handle all customers’ compliments, comments, observations, and challenges in a timely manner to achieve full guest satisfaction.Proceed with the check-in of the boats and ensure all boat documents are aligned with internal processes and legislation.Handle all check-in and details of customers in the relevant Customer Relationship system.Process customer transactions and take payments following established policies and procedures.Maintain customer data in the system.Required Skills:Customer service attitudeOrganisational and planning skillsAbility to prioritise tasks effectivelyAttention to detail and problem-solving skillsExcellent communication (written and verbal) and presentation skillsNegotiation skillsHigh resilienceStrong interpersonal skills; a proven team player with a “can do” attitudeA creative mind with the ability to suggest improvements#J-18808-Ljbffr
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Customer Experience
2 settimane fa
Milan, Italia CRIF A tempo pienoCRIF, prestigioso ed innovativo Gruppo internazionale specializzato in soluzioni informative, modelli decisionali, outsourcing, software e servizi consulenziali a supporto di banche, società finanziarie, assicurazioni, utilities e imprese, è alla ricerca, per la propria Business Unit specializzata in Business Information, di un: INTERNSHIP CUSTOMER...
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Quantitative Researcher Customer Experience
3 settimane fa
Milan, Italia Ipsos Srl A tempo pienoIn Ipsos siamo appassionati di persone, mercati, brand e società. La nostra ambizione è diventare partner di tutti i clienti che vogliono comprendere in profondità e dettaglio la loro audience, i mercati, i consumatori, e le marche in un mondo in rapida e continua evoluzione.Siamo un solido brand presente in 90 paesi e più di 18.000 professionisti, con...
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Customer Experience
6 ore fa
Milan, Italia CRIF S.p.A. A tempo pienoMilano, ITCRIF, prestigioso ed innovativo Gruppo internazionale specializzato in soluzioni informative, modelli decisionali, outsourcing, software e servizi consulenziali a supporto di banche, società finanziarie, assicurazioni, utilities e imprese, è alla ricerca, per la propria Business Unit specializzata in Business Information, di un:Lo/a stagista...
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Customer Experience
4 mesi fa
Milan, Italia Michael Page A tempo pienoTech Company, facente parte di importante Gruppo italiano, all'avanguardia nel campo della tecnologia e dell'innovazione in ambito Customer Experience.
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Customer Experience Manager
4 settimane fa
Milan, Italia EssilorLuxottica Group A tempo pienoContract: Permanent/Full timeCompensation: If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of sunglasses, frames and ophthalmic lenses. In over 150 countries we offer our industry partners access to a global platform of high-quality vision care products, iconic brands that...
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Customer Experience Management Lead
6 mesi fa
Milan, Italia Brambles A tempo pienoDescription Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...
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Customer Experience
2 settimane fa
Milan, Italia CRIF S.p.A. A tempo pienoMilano, ITCRIF, prestigioso ed innovativo Gruppo internazionale specializzato in soluzioni informative, modelli decisionali, outsourcing, software e servizi consulenziali a supporto di banche, società finanziarie, assicurazioni, utilities e imprese, è alla ricerca, per la propria Business Unit specializzata in Business Information, di un:Lo/a stagista...
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STAGE - Customer Experience Analysis
6 ore fa
Milan, Italia Sky A tempo pienoSky Italia, per la sua sede di Milano, cerca una risorsa da inserire in stage all'interno della direzione Data & Strategic Insight. Il rapporto di stage ha la finalità di consentire allo studente un’esperienza teorica e pratica nell’ambito Customer Experience nella struttura di Analisi e Insight. Obiettivoprimario è l’analisi del KPI aziendale NPS,...
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In Store Customer Experience Supervisor
6 mesi fa
Milan, Italia Hermès A tempo pienoGENERAL ROLE The In Store Customer Experience Supervisor leads and supports the team in developing and delivering the most memorable journey for clients, embodying the brand values and leading their team to provide heartfelt and bespoke attention to customers. The ideal candidate will act as a role model and will represent Hermès as an Ambassador,...
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Workplace Experience
3 settimane fa
Milan, Italia LeoVegas Group A tempo pienoABOUT THE ROLEOur Workplace Experience Team is now looking for a Workplace Experience & HR Coordinator to join our high performing team. You will be part of a passionate and skilled team with the aim to provide the greatest employee experience. The role is global and you’ll work with tasks impacting everyone at LeoVegas Group. If you have the right...
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Sales Coordinator
1 mese fa
Milan, Italia Armani Hotel Milano A tempo pienoArmani Hotel Milan is looking for a Sales Coordinator. We are seeking a candidate who has a passion for delivering great customer service and excellent communication skills.MAIN RESPONSIBILITIESAs Sales Coordinator, you will be responsible for compiling a variety of reports, supporting the sales team with daily, weekly, and monthly data.Perform general...
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Milan, Italia Ipsos Srl A tempo pienoIn Ipsos siamo appassionati di persone, mercati, brand e società. La nostra ambizione è diventare partner di tutti i clienti che vogliono comprendere in profondità e dettaglio la loro audience, i mercati, i consumatori, e le marche in un mondo in rapida e continua evoluzione.Siamo un solido brand presente in 90 paesi e più di 18.000 professionisti, con...
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STAGE - Customer Experience Analysis
2 settimane fa
Milan, Italia Sky A tempo pienoSky Italia, per la sua sede di Milano, cerca una risorsa da inserire in stage all'interno della direzione Data & Strategic Insight. Il rapporto di stage ha la finalità di consentire allo studente un’esperienza teorica e pratica nell’ambito Customer Experience nella struttura di Analisi e Insight. Obiettivoprimario è l’analisi del KPI aziendale NPS,...
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Customer Experience Specialist
2 settimane fa
Milan, Italia Too Good To Go A tempo pienoAt Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...
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Customer Service Coordinator Italia/Estero
3 settimane fa
Milan, Italia Page Personnel A tempo pienoCoordinamento di un team di 3 personeGestione operativa dei clienti Key Account (gestione ordini e post vendita)ReportisticaLa risorsa ideale ha maturato almeno 3 anni di esperienza nel ruolo di Customer Service Coordinator, gestendo un team di lavoro. Requisito fondamentale l'ottima conoscenza della lingua Inglese. Completano il profilo ottime doti di...
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Sales Coordinator
4 settimane fa
Milan, Italia Suntory Holdings Limited A tempo pienoRequisition ID: 8398YOUAs a Sales Coordinator, you are hands-on and proactive. You are looking for an opportunity to work on multiple channels and business transformation. You enjoy exposure to an international business environment and are ready to functionally report to the Area Director.You are precise and enjoy the hustle and bustle of the FMCG world. You...
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Sales Coordinator
1 mese fa
Milan, Italia Suntory Holdings Limited A tempo pienoRequisition ID: 8398YOUAs a Sales Coordinator, you are hands-on and proactive. You are looking for an opportunity to work on multiple channels and business transformation. You enjoy exposure to an international business environment and are ready to functionally report to the Area Director.You are precise and enjoy the hustle and bustle of the FMCG world. You...
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Customer Experience Specialist
2 settimane fa
Milan, Italia Too Good To Go A tempo pienoAt Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that - are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a...
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Sales Coordinator
1 mese fa
Milan, Italia Armani Hotel Milano A tempo pienoArmani Hotel Milan is looking for Sales Coordinator. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.MAIN RESPONSIBILITIES- As Sales Coordinator you will be responsible for compiling a variety of reports, supporting the -sales team with daily, weekly, and monthly data.- Perform general...
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CRM Coordinator
1 mese fa
Milan, Italia Artemest A tempo pienoArtemest is a digital destination that offers unrivalled access to the world of Italian craftsmanship and design. Serving an audience of design professionals and enthusiasts, our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country’s most talented artisans. Our tightly curated collection spans...