Customer Service Representative
2 settimane fa
Obiettivo generale
Come Johnson Controls ci impegniamo per favorire l’innovazione e lo sviluppo di soluzioni di sicurezza e antincendio per rendere il mondo più sicuro e proteggere l'operatività delle aziende, i luoghi in cui le persone vivono e lavorano.
Siamo alla ricerca di una figura che sia in grado di gestire e seguire efficacemente le richieste e le transazioni di vendita per garantire che le quantità concordate di prodotti siano consegnate al cliente come indicato nell'offerta o ordine di vendita.
Responsabilità principali
- Processamento ordini in SAP
- Gestione non conformità, reclami, problematiche di trasporto e qualità
- Backorder monitoring
- Customer care
- Attività di reportistica e archiviazione lettere, listini prezzi o documenti di altro genere
Il profilo che cerchiamo
- Conoscenza sistemi ERP all'interno di un ambiente SAP
- Ottime competenze comunicative in inglese e italiano
- Familiarità di utilizzo Outlook, Internet Explorer, Salesforce.com, Word, Excel, PowerPoint e MS Teams
- Familiarità di utilizzo sistemi telefonici
- Spiccate capacità analitiche
- Orientamento al lavoro di squadra
- Attitudine commerciale, orientamento al risultato e al lavoro di squadra
Sede di lavoro: Nerviano
I nostri benefici
In Johnson Controls troverete un ambiente aperto a nuove idee ed esperienze appaganti, con la possibilità di svolgere un lavoro coinvolgente che vi stimolerà ad ampliare le vostre competenze e a fare carriera.
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