Business Change manager

6 giorni fa

Re, Italia Axiom Technology Group A tempo pieno

Role : Business Change manager

Location :100% remote working

Experience : 15 years required

As a Change Manager you will be a key member supporting one or more initiatives that impact strategic goals in Adobe Technology Services. You will partner with program managers product managers and subject matter experts to define and execute end to end change plans that support the business goals of acquisition integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.

What youll Do

  • Develop and strengthen relationships collaborating with executive sponsors program team members and functional partners to ensure organizational change for programs is planned and executed optimally
  • Engage with business & IT team members to ensure crossteam & multifunctional collaboration and alignment
  • Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
  • Deliver on all areas of change including end user identification and engagement change impacts and readiness communications at all levels training assessment and development anticipating and addressing resistance and reinforcement (additional details below)
  • Drive continuous improvement incorporating feedback and lessons learned into updated Change and Program Management processes and tools
  • Partner with another BCM resource the Field readiness and Enablement team and the broader BCM team to execute the following for the Net Dollar Retention Program:
  1. Review and update all Change Agent Network materials
    • Network communications
    • Meeting Content and Material
    • Meeting facilitation and report outs
    • Develop and execute plan for ongoing engagement
  2. Review and update all training materials created to date:
    • Sales Enablement
    • Sales forecasting
    • SLM
    • Dictionary / Glossary
  3. Support creation of new training materials:
    • Adjustment tool
    • Partner Program
    • Native CRM reporting changes
  4. Author and coordinate for review all communication to stakeholders regarding N$R program phases:
    • Data Cleanup
    • Dual reporting
    • GTM Planning kickoff
    • Release (Sales Comp Summit)
    • Post release support
  5. Manage updates and maintain Personas of impacted users
    • Continual partnership with SMEs and Impacted EndUsers
    • Update and maintain previously developed change content
    • Capture validate document change impacts by Persona
    • Identify and communicate risks issues and gaps
  6. Revised training and communication plan:
    • Consideration of GTM planning kickoff
    • Alignment with finance change efforts enablement and enduser support desks
  7. Facilitate training of a basic understanding to:
    • SOMs
    • Sales Managers
    • Forecasting
    • RRPO team
    • Partner Managers
    • Finance (support only)
    • Romania team (support only)
  8. Develop and report on adoption metrics
  9. Support hyper care activities Post release support (office hours communication training materials revision )

What you need to succeed

  • Delivery focused mindset with a natural propensity for action in times of ambiguity
  • Practical experience with organizational change management including people process and technology change implementations
  • Proven expertise in change principles and application including at least 5 years of relevant experience; certification is a plus
  • Exceptional communication skills for a variety of audiences both written and verbal and using multiple formats including but not limited to email PPT newsletters video and infographics
  • Strong emotional intelligence and ability to establish and maintain relationships
  • Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
  • Flexibility and resourcefulness; resilience in ambiguous situations
  • Ability to collaborate effectively across various functions and levels in an organization
  • Technical capability and demonstrated use of metrics and analytics
  • Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable
  • Experience with Field technology is preferred.

Best way to Reach me through the mail

THANK YOU

Yaswanth Avula

US IT Recruiter

E: yashwanth@axiomtechgroup.com

M: 1

W:

LinkedIn: linkedin.com/in/avulayaswanthkumar

1415 22nd St Suite # 510 Oak Brook IL 60523.

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