Account Manager
1 settimana fa
Since its inception in 2016 Otoqi has established itself as a leading French startup in the automotive logistics sector.
Our strength lies in combining cuttingedge technology with operational excellence.
Each year our 2000 partner drivers move over 500000 vehicles across Europe all delivered in under 48 hours.
Our platform helps car dealers and rental companies overcome their logistical challenges.
We set the industry standard for vehicle transportation in Europe offering ever more reliable and faster service through continuous innovation.
In 2023 we achieved a recordbreaking 500000 completed missions
With 6M raised in our Series A funding round in 2021 and a presence in France Italy and Germany we are targeting new countries for our international growth in the coming years.
About the job :
We are looking for a dynamic and resultsdriven Account Manager with extensive experience in the shortterm car rental industry.
In this role you will be responsible for managing a portfolio of key clients maintaining strong relationships and ensuring customer satisfaction while driving business growth. Your knowledge of the car rental market will be essential to understand clients needs provide tailored solutions and stay ahead of market trends.
Key Responsibilities:- Client Relationship Management: Develop and maintain strong longlasting relationships with key accounts in the automobilesector.
- Sales & Business Development: Identify new business opportunities upsell additional services and expand the existing client portfolio.
- Contract Negotiation: Lead negotiations for new contracts and renewals ensuring favorable terms for both the company and clients.
- Market & Product Knowledge: Stay uptodate with industry trends market conditions and competitors to offer clients the most relevant and competitive rental solutions.
- Customer Satisfaction: Act as the main point of contact for clients resolving issues providing support and ensuring a high level of client satisfaction.
- Performance Monitoring: Track account performance develop account plans and provide regular reports on sales targets client feedback and market insights.
- CrossDepartmental Collaboration: Work closely with internal teams (e.g. operations customer service etc) to ensure smooth of services and client requirements.
Requirements:
- Proven experience in the shortterm car rental industry.
- Strong sales and negotiation skills with a track record of meeting and exceeding sales targets.
- Excellent communication interpersonal and relationshipbuilding skills.
- Ability to understand client needs and offer tailored solutions.
- Strong organizational and timemanagement skills with the ability to manage multiple accounts and projects simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Problemsolving and decisionmaking abilities in a fastpaced environment.
- A valid drivers license may be required depending on the roles travel needs.
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