Lavori attuali relativi a Customer Success Manager - WorkFromHome - Sur Global
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Customer Success Manager
5 minuti fa
WorkFromHome, Italia MongoDB A tempo pienoOverview Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a...
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Customer Success Manager
4 minuti fa
WorkFromHome, Italia Page Personnel Italia SPA A tempo pienoSoluzioni software per la digitalizzazione dei processi di acquisto Customer Success Manager Azienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le...
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Senior AI Customer Success Manager
7 minuti fa
WorkFromHome, Italia indigo.ai A tempo pienoJoin to apply for the Senior AI Customer Success Manager role at indigo.ai . indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e‑commerce to evolve...
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Senior AI Customer Success Manager
4 minuti fa
WorkFromHome, Italia indigo.ai A tempo pienoIf you are here, it is because you know that we are looking for a Senior AI Customer Success Manager . indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail,...
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Junior Customer Success Manager
5 minuti fa
WorkFromHome, Italia Mia-Platform A tempo pienoThe role We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives. Responsibilities: Support customer...
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Customer Success Manager, Italian Speaker
5 giorni fa
WorkFromHome, Italia MongoDB A tempo pienoCustomer Success Manager, Italian Speaker We are looking for a motivated, hardworking, and hands‑on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and thrive on daily interactions with customers. The Customer Success team...
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Customer Success Manager
6 minuti fa
WorkFromHome, Italia Baker Hughes Gruppe A tempo pienoOverview Do you enjoy working with cutting-edge technology? Would you like to help shape the future of our global energy? Join our Team! We are looking for a Customer Success Manager to join our team and ensure our customers achieve maximum value from our digital products and services. As a CSM, you will act as a trusted advisor, driving adoption,...
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Customer Success Manager
3 minuti fa
WorkFromHome, Italia Baker Hughes A tempo pienoDo you enjoy working with cutting‑edge technology? Would you like to help shape the future of our global energy? Join our Team! We are looking for a Customer Success Manager to join our team and ensure our customers achieve maximum value from our digital products and services. As a CSM, you will act as a trusted advisor, driving adoption, engagement, and...
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Graduate Customer Success Manager
10 minuti fa
WorkFromHome, Italia Canonical A tempo pienoJoin to apply for the Graduate Customer Success Manager role at Canonical Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
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Customer Success Manager
1 settimana fa
WorkFromHome, Italia ServiceNow A tempo pieno2 days ago Be among the first 25 applicants Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of...
Customer Success Manager
46 minuti fa
Overview As a Customer Success Manager you will act as a strategic partner to our customers. In this role, you will be responsible for ensuring that our customers have a positive experience with our products by providing strategic guidance, proactive engagement, and overseeing their journey from onboarding to renewal. Responsibilities Act as the primary point of contact between our customers and our internal teams (Sales, Product, and Support) to ensure effective communication and collaboration Provide strategic support and guidance to our customers by answering product-related questions, creating educational resources, and training them on best practices Collaborate with our Sales team to identify expansion opportunities and ensure seamless handoffs Oversee customer health and engagement efforts, such as business reviews, onboarding plans, and case study generation Develop a deep understanding of our products and customers\' goals to ensure that our solutions are tailored to their business needs Work with our Product team by acting as the "Voice of the Customer" to ensure that our products meet market needs and maintain high quality Continuously monitor account usage and industry trends to identify opportunities for value realization and churn prevention Requirements C1 English or equivalent 3+ years of experience in a Customer Success or Account Management role (SaaS preferred) General understanding of email marketing, data quality, or SaaS platforms Excellent communication and collaboration skills to effectively bridge the gap between customers and internal teams Proven ability to manage a book of business and competing priorities in a fast-paced environment Experience with retention strategies, upselling, and customer onboarding is preferred Ability to think strategically to properly prioritize tasks and drive customer outcomes Nice to Have Practical understanding of email deliverability fundamentals including reputation, mailbox provider behavior, and bounce or deferral handling Familiarity with email authentication and DNS concepts including SPF, DKIM, DMARC, and MX or TXT records Understanding of SMTP mechanics such as handshakes, response codes, and safe retry strategies Experience identifying and handling low-quality or risky email data such as disposable, role-based, typo, or catch-all addresses Experience building safeguards around email data handling including redaction, privacy controls, and non-production send protections Comfort using AI-assisted development tools responsibly while maintaining strong engineering judgment, code quality, and test coverage Benefits Base Salary: $2400 to $2600 Unlimited PTO Holidays: US or local #J-18808-Ljbffr
