Lavori attuali relativi a Customer Success Manager - roma - Pentera
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roma, Italia Pentera A tempo pienoA leader in Automated Security Validation is seeking an experienced Customer Success Manager based in Italy. This role focuses on managing customer relationships within the Iberia region, requiring 5+ years of experience in the Cyber Security industry. The ideal candidate will have strong technical skills, a passion for customer experience, and the ability...
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Manager Of Customer Success
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roma, Italia Delera.Io A tempo pienoOverviewStiamo cercando un / una Customer Success Manager per Delera. Sei appassionato / a di relazioni con i clienti e di accompagnare gli imprenditori verso risultati concreti? Vuoi entrare in un'azienda innovativa che supporta oltre 2.850 PMI con soluzioni tecnologiche avanzate? In Delera cerchiamo una figura empatica, consulenziale e orientata al cliente...
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Manager Of Customer Success
3 giorni fa
Roma, Italia Delera.Io A tempo pienoOverview Stiamo cercando un / una Customer Success Manager per Delera. Sei appassionato / a di relazioni con i clienti e di accompagnare gli imprenditori verso risultati concreti? Vuoi entrare in un'azienda innovativa che supporta oltre 2.850 PMI con soluzioni tecnologiche avanzate? In Delera cerchiamo una figura empatica, consulenziale e orientata al...
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Customer success executive
4 settimane fa
Roma, Italia Plateform A tempo pienoPlateform cerca un Customer Success Manager Junior per il mercato italiano (remoto) Abbiamo tante opportunità e non vogliamo che ci sfuggano, quindi cerchiamo una/un “ Customer Success Manager Junior ” che supporti il nostro percorso di crescita. Siamo Plateform: supportiamo i ristoratori nel gestire al meglio le prenotazioni e il marketing dei propri...
Customer Success Manager
4 giorni fa
Must speak Italian, Spanish and English - native level*Please send your resume in EnglishAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.With over 400 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.If you are looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.About the roleWe are looking to hire an experienced Customer Success Manager based in Italy, who will be responsible for maintaining and expanding Pentera’s relationship with a portfolio of customers in the Iberia region.The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to custom-tailor solutions for a variety of scenarios.Passionate about delivering a great customer experience and well versed in handling complex customer needs.A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space.ResponsibilitiesOperate as the lead point of contact for all matters specific to your accountsRepresent the company at customer accounts and voice customers’ needs internally ensuring customer expectations are metEstablish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (both onsite and remote) with customersForecast and track key account metricsSeek growth & sales opportunities within the portfolio of accountsTake ownership of commercial activities with all assigned accountsDevelop technical understanding with Pentera's productMaintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engagedClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersManage ad-hoc queries from customer accountsMaintain all information about customer activity within the CRM platformTravel to on-site business review meetings with targeted customer accountsRequirements5+ years of previous experience as a Customer Success Manager, part of a global organization, managing global accountsExperience in a Cyber Security company, preferably a startupExperience in managing RenewalsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelStrong technical, analytical and problem-solving skillsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailMotivation, proactiveness, ability to work independently and as a part of a teamSpanish and English : FluentWe are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us#J-18808-Ljbffr