Front Office Agent
3 settimane fa
Job Description - Front Office Agent (HOT0C11A)Job DescriptionFront Office AgentJob Number: HOT0C11AWork Locations Aleph Rome - Curio Via di San Basilio, 15 Rome 187A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As a Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryWhat are we looking for? Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a customer-focused industryCompleted high school certificate or equivalentPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceAbility to work on your own and as part of a teamCompetent level of IT proficiencyPrevious experience in cash handlingWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it allJob Guest Services, Operations, and Front Office#J-18808-Ljbffr
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoJoin to apply for the Front Office Agent role at Hilton .As Front Office Agent, you will take part in daily Front Office operations and work with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Agent is responsible for managing the first impressions of our guests and,...
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Front Office Agent
7 giorni fa
Rome, Italia Attività alberghiera A tempo pienoJob Description - Front Office Agent Job Number: HOT0C446 – Front Office Agent travels to Hilton Rome, Europa 287, Rome 144. The role focuses on daily reception duties, guest interaction, and support of front‑office operations within the Hilton brand.ResponsibilitiesRun the front desk, managing check‑in/out procedures efficiently.Respond to guest...
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Front Office Agent
3 settimane fa
Rome, Italia Attività alberghiera A tempo pienoJob Description - Front Office AgentJob Number: HOT0C446 – Front Office Agent travels to Hilton Rome, Europa 287, Rome 144. The role focuses on daily reception duties, guest interaction, and support of front‑office operations within the Hilton brand.ResponsibilitiesRun the front desk, managing check‑in/out procedures efficiently.Respond to guest...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent.Position Overviewour Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent.Position Overview our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver...
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Front Office Agent
4 settimane fa
Rome, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for aFront Office Agent.Job Description Position Overview : our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoMain DutiesThe Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoSiamo alla ricerca di un Receptionist & Guest Relation per entrare a far parte del team. La figura selezionata avrà un ruolo chiave nell’accoglienza e nella gestione quotidiana degli ospiti, contribuendo a garantire un’esperienza impeccabile e personalizzata.ResponsabilitàAccogliere gli ospiti in modo professionale e cortese, offrendo assistenza...
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Front Office Agent
3 settimane fa
Rome, Italia Attività alberghiera A tempo pienoFront Office Professionals NYX Hotel Rome About usNYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.Every guest is welcomed by the ‘City Lovers’, employees of the hotels - locals who experience their city full of passion and love...
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Front Office Agent – Check-in/Out
2 settimane fa
Rome, Italia Altro A tempo pienoUn'agenzia di selezione del personale cerca un Front Office Agent per una struttura per studenti. I candidati devono avere un diploma di scuola superiore secondaria e una buona conoscenza dell'inglese. Sarai responsabile del customer service e delle operazioni di check-in/check-out. Offerta di contratto diretto di 8 mesi con RAL 23k/27k e buoni pasto di...
